RIVEROAKS HEALTH CAMPUS

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Riveroaks Health Campus. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Indiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/08/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 03/29/2010 Correction Date: 04/28/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/29/2010 Correction Date: 04/28/2010

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 04/08/2011 Correction Date: 05/08/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 05/22/2009 Correction Date: 06/12/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/08/2011 Correction Date: 05/08/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/08/2011 Correction Date: 05/08/2011

Resident Assessment

Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 05/22/2009 Correction Date: 06/12/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 03/29/2010 Correction Date: 04/28/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/29/2010 Correction Date: 04/28/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 03/29/2010 Correction Date: 04/28/2010

The table below lists incident reports by the nursing staff or administration for Riveroaks Health Campus, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 12/01/2009 Correction Date: 12/31/2009

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Complaint Filed: 04/28/2010 Correction Date: 05/10/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 12/01/2009 Correction Date: 12/31/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 12/01/2009 Correction Date: 12/31/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 12/01/2009 Correction Date: 12/31/2009

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 12/01/2009 Correction Date: 12/31/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Riveroaks Health Campus had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/10/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 04/29/2010 Correction Date: 05/29/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/29/2010 Correction Date: 05/29/2010

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 05/10/2011 Correction Date: 05/23/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/29/2010 Correction Date: 05/29/2010

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 04/29/2010 Correction Date: 05/29/2010