PROGRESSIVE CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Progressive Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

High Rehabilitation Plus Extensive Services

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/28/2011.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 01/30/2009 Correction Date: 02/27/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/25/2010 Correction Date: 03/12/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 01/30/2009 Correction Date: 02/27/2009

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/30/2009 Correction Date: 02/27/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 01/30/2009 Correction Date: 02/27/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 02/25/2010 Correction Date: 03/12/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 02/25/2010 Correction Date: 03/12/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/25/2010 Correction Date: 03/12/2010

Resident Rights

Have a Private Telephone Available for Use. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/30/2009 Correction Date: 02/27/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 01/30/2009 Correction Date: 02/27/2009

The table below lists incident reports by the nursing staff or administration for Progressive Care Center, as well as complaints by residents or their family in the previous three years.

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 07/13/2010 Correction Date: 07/30/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/22/2010 Correction Date: 04/30/2010
Provide Needed Housekeeping and Maintenance. Complaint Filed: 12/17/2010 Correction Date: 12/24/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 08/10/2010 Correction Date: 08/20/2010

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 09/29/2010 Correction Date: 10/12/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 11/12/2009 Correction Date: 11/27/2009
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Complaint Filed: 11/12/2009 Correction Date: 11/27/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 07/13/2010 Correction Date: 07/30/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Progressive Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/28/2011.

Automatic Sprinkler Systems

Properly Working Sprinkler Alarm System. Inspection Date: 01/27/2009 Correction Date: 03/23/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 01/27/2009 Correction Date: 03/23/2009