PROGRESSIVE CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Progressive Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

PROGRESSIVE CARE CENTER
2715 ALBERT L. BICKNELL DR
SHREVEPORT, LA 71103
(318) 212-8200

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

49%

Number of Residents and Certified Beds

  • Residents: 64
  • Certified Beds: 131

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Bossier City | Vivian | Minden

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Progressive Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

High Rehabilitation Plus Extensive Services

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-102.9%
Total Percent:2.9%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-162.6%
ADL Index Range: 6-1041.0%
ADL Index Range: 0-54.3%
Total Percent:47.9%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-163.2%
ADL Index Range: 6-1014.8%
ADL Index Range: 0-57.5%
Total Percent:25.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 6-103.9%
ADL Index Range: 0-50.7%
Total Percent:4.6%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
1.2%
Total Percent:1.2%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
2.0%
Total Percent:2.0%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
4.9%
ADL Index Range: 6-10
- No Signs of depression
7.6%
Total Percent:12.5%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 11-14
- No Signs of depression
0.8%
ADL Index Range: 2-5
- No Signs of depression
0.08%
Total Percent:0.8%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 6-10
- Less restorative nursing
1.4%
ADL Index Range: 2-5
- Less restorative nursing
0.7%
ADL Index Range: 0-1
- Less restorative nursing
0.5%
Total Percent:2.5%
 

Rating Details For Progressive Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours26 Minutes1 Hour and 12 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 34 Minutes47 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 22 Minutes2 Hours and 30 Minutes
Total Licensed Nurse Hours1 Hour and 60 Minutes1 Hour and 59 Minutes
Total Nurse Hours4 Hours and 22 Minutes4 Hours and 29 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityLouisiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%87%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%91%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Were Physically Restrained1%8%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair13%8%
Percent of Long-Stay Residents Who Are More Depressed or Anxious11%15%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%4%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores16%15%
Percent of Long-Stay Residents Who Lose Too Much Weight10%9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased7%20%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder4%5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%2%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder66%42%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection5%10%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse14%10%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season75%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90%80%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-4%
Percent of Short-Stay Residents Who Have Pressure Sores12%12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain36%14%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/28/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 02/25/2010
  • Correction Date: 03/12/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Provide Food in a Way That Meets a Resident's Needs.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 02/25/2010
  • Correction Date: 03/12/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure That Doctors Visit Residents Regularly, As Required.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 02/25/2010
  • Correction Date: 03/12/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 02/25/2010
  • Correction Date: 03/12/2010

Resident Rights

Have a Private Telephone Available for Use.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 01/30/2009
  • Correction Date: 02/27/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Progressive Care Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Complaint Filed: 07/13/2010
  • Correction Date: 07/30/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 04/22/2010
  • Correction Date: 04/30/2010
Provide Needed Housekeeping and Maintenance.
  • Complaint Filed: 12/17/2010
  • Correction Date: 12/24/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 08/10/2010
  • Correction Date: 08/20/2010

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 09/29/2010
  • Correction Date: 10/12/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 11/12/2009
  • Correction Date: 11/27/2009
Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health.
  • Complaint Filed: 11/12/2009
  • Correction Date: 11/27/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Complaint Filed: 07/13/2010
  • Correction Date: 07/30/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Progressive Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/28/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Properly Working Sprinkler Alarm System.
  • Inspection Date: 01/27/2009
  • Correction Date: 03/23/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 01/27/2009
  • Correction Date: 03/23/2009
Source: Medicare Nursing Home Compare; Department of Health and Hospitals of Louisiana - Health Standards Section - Retrieved 2011