NORTH ARKANSAS REGIONAL MEDICAL CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arkansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/14/2010.

Administration

Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 06/13/2008 Correction Date: 08/07/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/09/2009 Correction Date: 09/15/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 06/13/2008 Correction Date: 08/07/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 06/13/2008 Correction Date: 08/07/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/14/2010 Correction Date: 09/23/2010

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 07/09/2009 Correction Date: 09/15/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/09/2009 Correction Date: 09/15/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/13/2008 Correction Date: 08/07/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 06/13/2008 Correction Date: 08/07/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/13/2008 Correction Date: 08/07/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/09/2009 Correction Date: 09/30/2009
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 07/09/2009 Correction Date: 09/15/2009
Give or Get Dental Care for Each Resident. Inspection Date: 07/14/2010 Correction Date: 09/23/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that North Arkansas Regional Medical Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/14/2010.

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 06/12/2008 Correction Date: 08/07/2008

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 06/12/2008 Correction Date: 08/07/2008