ARBOR GLEN CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Arbor Glen Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

Behavioral Symptoms and Cognitive Performance

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/01/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Keep Accurate and Appropriate Medical Records. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Provide Bedrooms That Hold No More Than 4 Residents Per Room. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 07/02/2010 Correction Date: 09/10/2010

Nutrition and Dietary

Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Make Sure That Residents Are Well Nourished. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/13/2011 Correction Date: 03/14/2011
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 06/01/2011 Correction Date: 07/22/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/01/2011 Correction Date: 07/22/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/02/2010 Correction Date: 09/10/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/13/2011 Correction Date: 03/14/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Arbor Glen Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/01/2011.

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 06/25/2010 Correction Date: 09/09/2010

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 06/25/2010 Correction Date: 09/09/2010

Medical Gases and Anesthetizing Areas

No-Smoking Signs Where Oxygen is Used. Inspection Date: 06/01/2011 Correction Date: 07/20/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 06/25/2010 Correction Date: 09/09/2010
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 06/01/2011 Correction Date: 07/20/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 06/25/2010 Correction Date: 09/09/2010