COUNTRY VILLA WATSONVILLE WEST NURSING & REHAB CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Country Villa Watsonville West Nursing & Rehab Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

COUNTRY VILLA WATSONVILLE WEST NURSING & REHAB CENTER
525 AUTO CENTER DRIVE
WATSONVILLE, CA 95076
(831) 724-7505

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

83%

Number of Residents and Certified Beds

Residents: 79
Certified Beds: 95

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Both Resident and Family Counseling Services
This Facility is Part of a Chain or Franchise

Get Free Help Finding Senior Care

Compare Costs and Services
100% Free Service - No Obligation
Discuss Different Care Options Availabe

Fill out the form above to get started
Looking For*
City/State*
First Name*
Last Name*
Phone*
Email*

Note:* Required Fields

We value your privacy. By clicking "Request Assistance", you agree to the terms and conditions of our privacy policy. You also consent that we, or our partner providers, can reach out to you using a system that can auto-dial. Your consent is not required to use our service.

Nearby Cities:

Capitola | Santa Cruz | Gilroy

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Country Villa Watsonville West Nursing & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	1.5%
ADL Index Range: 2-10	1.3%
Total Percent:	2.9%

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-10	3.6%
Total Percent:	3.6%

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	11.5%
ADL Index Range: 6-10	16.4%
ADL Index Range: 0-5	14.6%
Total Percent:	42.5%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	10.2%
ADL Index Range: 6-10	17.5%
ADL Index Range: 0-5	17.9%
Total Percent:	45.6%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	2.8%
ADL Index Range: 0-5	1.5%
Total Percent:	4.3%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 6-10	0.5%
ADL Index Range: 0-5	0.4%
Total Percent:	0.9%

Special Care High

Comatose
Septicemia
Diabetes with daily injections and a change of order two or more days
Quadriplegia with ADL score greater or equal to 5
Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
Fever with pneumonia, or vomiting, or weight loss, or feeding tube
Parenteral/IV feedings
Respiratory therapy for 7 days
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 6-10 - No Signs of depression	0.10%
Total Percent:	0.10%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 6-10 - No Signs of depression	0.10%
Total Percent:	0.10%

Rating Details For Country Villa Watsonville West Nursing & Rehab Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	58 Minutes	1 Hour and 3 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	29 Minutes	38 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 34 Minutes	2 Hours and 26 Minutes
Total Licensed Nurse Hours	1 Hour and 27 Minutes	1 Hour and 41 Minutes
Total Nurse Hours	4 Hours and 2 Minutes	4 Hours and 8 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

California Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	69%	86%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	90-100%	87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight	6%	7%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	-	3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	6%	12%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	63%	58%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	1%	8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	21%	11%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	14%	9%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	4%	5%
Percent of Long-Stay Residents Who Were Physically Restrained	22%	7%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	4%	8%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	22%	10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	5%	4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	51%	81%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	81%	83%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores	10%	17%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	39%	23%
Percent of Short-Stay Residents Who Have Delirium	-	2%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/22/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Keep All Essential Equipment Working Safely. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Make Sure Each Resident Has 1) at Least One Window to the Outside in a Room; 2) a Room at or Above Ground Level; 3) an Adequate Bed; 4) Furniture That Meets the Resident's Needs; or 5) Enough Closet Space. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Get Rid of Garbage Properly. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Nutrition and Dietary

Hire a Qualified Dietician. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Make Sure That Each Resident Gets Help to Keep Vision and Hearing. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Electronically Record and Report Resident Status Assessments in a Timely Manner As Required in Order to Monitor Resident Health and Progress. Inspection Date: 05/04/2009 Correction Date: 06/05/2009
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/05/2008 Correction Date: 09/08/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/05/2008 Correction Date: 08/07/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/22/2010 Correction Date: 05/21/2010
Provide Care for Each Resident in a Way That Keeps or Builds the Resident's Quality of Life. Inspection Date: 04/22/2010 Correction Date: 05/21/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Country Villa Watsonville West Nursing & Rehab Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected