THE WESTWOOD MANOR

The information listed below provides an in-depth look into the type and quality of care offered at The Westwood Manor. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

THE WESTWOOD MANOR
2444 WEST TOUHY AVENUE
CHICAGO, IL 60645
(773) 274-7705

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

89%

Number of Residents and Certified Beds

  • Residents: 102
  • Certified Beds: 115

This Facility Accepts

  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Evanston | Lincolnwood | Skokie

Rating Details For The Westwood Manor

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours43 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours31 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 43 Minutes
Total Licensed Nurse Hours1 Hour and 13 Minutes
Total Nurse Hours2 Hours and 56 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityIllinois Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination88%85%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season86%88%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse1%12%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection2%9%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-3%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain1%4%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder8%44%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder1%5%
Percent of Long-Stay Residents Who Are More Depressed or Anxious1%16%
Percent of Long-Stay Residents Who Lose Too Much Weight2%9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased2%14%
Percent of Long-Stay Residents Who Were Physically Restrained-5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/19/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 08/19/2010
  • Correction Date: 08/30/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009

Nutrition and Dietary

Make Sure That the Attending Doctor Orders Special Diets.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 08/19/2010
  • Correction Date: 08/30/2010
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 08/19/2010
  • Correction Date: 08/30/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 09/10/2008
  • Correction Date: 09/11/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 09/10/2008
  • Correction Date: 09/10/2008
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 09/10/2008
  • Correction Date: 09/25/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 08/19/2010
  • Correction Date: 09/01/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care.
  • Inspection Date: 08/19/2010
  • Correction Date: 09/02/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 09/04/2009
  • Correction Date: 10/01/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for The Westwood Manor, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Pharmacy Service

Properly Mark Drugs and Other Similar Products.
  • Complaint Filed: 07/03/2008
  • Correction Date: 07/15/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 07/03/2008
  • Correction Date: 09/11/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 01/22/2010
  • Correction Date: 02/15/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Westwood Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/20/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 09/20/2008
  • Correction Date: 09/26/2008

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 09/11/2009
  • Correction Date: 10/15/2009

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs.
  • Inspection Date: 08/20/2010
  • Correction Date: 09/06/2010
Source: Medicare Nursing Home Compare; Illinois Department of Public Health - Retrieved 2011