VILLA MESA CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Villa Mesa Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

VILLA MESA CARE CENTER
867 E. 11TH STREET
UPLAND, CA 91786
(909) 985-1981

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

93%

Number of Residents and Certified Beds

  • Residents: 92
  • Certified Beds: 99

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Ontario | Alta Loma | Montclair

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Villa Mesa Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-163.5%
ADL Index Range: 6-106.9%
ADL Index Range: 0-521.6%
Total Percent:32.0%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-168.0%
ADL Index Range: 6-1014.8%
ADL Index Range: 0-515.0%
Total Percent:37.8%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1611.8%
ADL Index Range: 6-109.3%
ADL Index Range: 0-54.0%
Total Percent:25.1%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-161.5%
ADL Index Range: 6-102.1%
Total Percent:3.6%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
0.6%
Total Percent:0.6%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-14
- No Signs of depression
0.3%
Total Percent:0.3%
 

Behavioral Symptoms and Cognitive Performance

  • Cognitive impairment BIMS score less than or equal to 9
  • CPS great than or equal to 3
  • Hallucinations or delusions
  • Physical or verbal behavioral symptoms toward others
  • Other behavioral symptoms
  • Rejection of care or wandering
  • Activities of Daily Living (ADL) score of 5 or less
ADL Index Range: 2-5
- Less restorative nursing
0.6%
Total Percent:0.6%
 

Rating Details For Villa Mesa Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours24 Minutes1 Hour and 12 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours60 Minutes42 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 37 Minutes2 Hours and 31 Minutes
Total Licensed Nurse Hours1 Hour and 24 Minutes1 Hour and 54 Minutes
Total Nurse Hours4 Hours4 Hours and 25 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityCalifornia Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%86%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Had a Urinary Tract Infection11%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased16%11%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder72%58%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder6%5%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair4%8%
Percent of Long-Stay Residents Who Are More Depressed or Anxious16%9%
Percent of Long-Stay Residents Who Were Physically Restrained24%7%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse14%10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain7%4%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores6%12%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%3%
Percent of Long-Stay Residents Who Lose Too Much Weight10%7%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%81%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Have Pressure Sores6%17%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain29%23%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/18/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Train All Employees on What to Do in an Emergency.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Environmental

Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Keep Sound Levels Comfortable.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Keep Sound Levels Comfortable.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Keep All Essential Equipment Working Safely.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Provide Activities to Meet the Needs of Each Resident.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Check and Update (If Needed) Each Resident's Assessment Every 3 Months.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 01/12/2009
  • Correction Date: 03/17/2009
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 03/04/2010
  • Correction Date: 06/22/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 04/18/2011
  • Correction Date: 07/14/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Villa Mesa Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/21/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Portable Fire Extinguishers.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Approved Construction Type or Materials.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Properly Protected Cooking Facilities.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Exits and Egress

Rooms That Can Be Unlocked from Inside Without a Key.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 04/21/2011
  • Correction Date: 05/03/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010

Vertical Openings

Protected Exits That Allow the Resident to Escape the Building.
  • Inspection Date: 01/15/2009
  • Correction Date: 02/09/2009
Protected Exits That Allow the Resident to Escape the Building.
  • Inspection Date: 02/26/2010
  • Correction Date: 03/25/2010
Source: Medicare Nursing Home Compare; Department of Health Services of California - Licensing and Certification Program - Retrieved 2011