WESTLAKE CONVALESCENT HOSPITAL

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Westlake Convalescent Hospital. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Behavioral Symptoms and Cognitive Performance

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/20/2011.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Keep All Essential Equipment Working Safely. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/17/2010 Correction Date: 03/03/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/14/2008 Correction Date: 04/22/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 10/14/2008 Correction Date: 04/22/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 10/14/2008 Correction Date: 04/10/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Use the Same Rules About Transfer, Discharge and Providing Services for All Residents, No Matter How They Pay. Inspection Date: 10/14/2008 Correction Date: 01/15/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 01/17/2010 Correction Date: 03/03/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 03/20/2011 Correction Date: 04/27/2011
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/20/2011 Correction Date: 04/27/2011

The table below lists incident reports by the nursing staff or administration for Westlake Convalescent Hospital, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 07/11/2008 Correction Date: 08/27/2008

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 01/23/2009 Correction Date: 03/04/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Westlake Convalescent Hospital had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/18/2011.

Automatic Sprinkler Systems

Properly Working Alarms on Sprinkler Valves. Inspection Date: 10/17/2008 Correction Date: 11/03/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/17/2008 Correction Date: 11/03/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Portable Fire Extinguishers. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/17/2008 Correction Date: 11/03/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/18/2011 Correction Date: 04/06/2011
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/17/2008 Correction Date: 11/03/2008

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Exits That Are Accessible at All Times. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Exits That Are Accessible at All Times. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 10/17/2008 Correction Date: 11/03/2008

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 01/21/2010 Correction Date: 02/24/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/21/2010 Correction Date: 02/24/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/18/2011 Correction Date: 04/06/2011

Vertical Openings

Proper Stairway Enclosures and Vertical Shafts. Inspection Date: 01/21/2010 Correction Date: 02/24/2010