BORTZ HEALTH CARE ON GREEN LAKE

The information listed below provides an in-depth look into the type and quality of care offered at Bortz Health Care on Green Lake. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

BORTZ HEALTH CARE ON GREEN LAKE
6470 ALDEN DR
ORCHARD LAKE, MI 48324
(248) 363-4121

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

95%

Number of Residents and Certified Beds

  • Residents: 73
  • Certified Beds: 77

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Bortz Health Care on Green Lake. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1629.3%
ADL Index Range: 6-1010.1%
Total Percent:39.4%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1615.8%
ADL Index Range: 6-109.4%
Total Percent:25.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1630.6%
Total Percent:30.6%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-164.7%
Total Percent:4.7%
 

Rating Details For Bortz Health Care on Green Lake

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours38 Minutes1 Hour and 7 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours42 Minutes43 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 36 Minutes2 Hours and 22 Minutes
Total Licensed Nurse Hours1 Hour and 20 Minutes1 Hour and 50 Minutes
Total Nurse Hours3 Hours and 56 Minutes4 Hours and 12 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Michigan are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMichigan Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%89%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%89%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-4%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse7%10%
Percent of Long-Stay Residents Who Lose Too Much Weight4%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased8%12%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain-3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder22%52%
Percent of Long-Stay Residents Who Were Physically Restrained4%5%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores-3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores5%10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder2%5%
Percent of Long-Stay Residents Who Are More Depressed or Anxious7%13%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%84%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%84%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Had Moderate to Severe Pain-21%
Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Have Pressure Sores14%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/03/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/29/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/29/2009
Provide Rooms That Are Big Enough for Each Resident.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/29/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010
Provide Rooms That Are Big Enough for Each Resident.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/14/2011
Provide Rooms That Are Big Enough for Each Resident.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/14/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/14/2011

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/29/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/30/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)01/07/2011$1,500

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Bortz Health Care on Green Lake, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 01/07/2011
  • Correction Date: 01/08/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Bortz Health Care on Green Lake had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/03/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
Restrictions on the Use of Portable Space Heaters.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
A Separate and Independent Backup Electrical Power Source.
  • Inspection Date: 04/23/2009
  • Correction Date: 01/01/1900
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Exits That Are Accessible at All Times.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011

Illumination and Emergency Power

Proper Backup Exit Lighting.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 04/23/2009
  • Correction Date: 06/12/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 03/18/2010
  • Correction Date: 04/16/2010
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 03/03/2011
  • Correction Date: 03/31/2011
Source: Medicare Nursing Home Compare; Michigan Department of Community Health - Retrieved 2011