GLOUCESTER MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Gloucester Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for New Jersey are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/14/2011.

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Keep All Essential Equipment Working Safely. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/14/2011 Correction Date: 04/11/2011
Make Sure Each Resident Has 1) at Least One Window to the Outside in a Room; 2) a Room at or Above Ground Level; 3) an Adequate Bed; 4) Furniture That Meets the Resident's Needs; or 5) Enough Closet Space. Inspection Date: 03/14/2011 Correction Date: 05/11/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/22/2009 Correction Date: 03/30/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/22/2009 Correction Date: 03/30/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 01/22/2009 Correction Date: 03/30/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/22/2009 Correction Date: 02/21/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

The table below lists incident reports by the nursing staff or administration for Gloucester Manor, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/15/2008 Correction Date: 05/09/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 06/21/2010 Correction Date: 08/13/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 08/31/2010 Correction Date: 09/15/2010

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 07/07/2008 Correction Date: 07/22/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 07/07/2008 Correction Date: 07/22/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/26/2008 Correction Date: 10/03/2008
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 12/10/2008 Correction Date: 01/05/2009
Give or Get Dental Care for Each Resident. Complaint Filed: 08/31/2010 Correction Date: 09/15/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 08/31/2010 Correction Date: 09/15/2010
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/31/2010 Correction Date: 09/15/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 12/20/2010 Correction Date: 01/20/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 07/07/2008 Correction Date: 07/22/2008
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment. Complaint Filed: 07/07/2008 Correction Date: 07/22/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/15/2008 Correction Date: 10/15/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Gloucester Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/14/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Portable Fire Extinguishers. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Properly Protected Cooking Facilities. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 01/22/2009 Correction Date: 02/21/2009

Fire Alarm Systems

Outside Doors or Windows in Every Resident Room. Inspection Date: 03/14/2011 Correction Date: 05/11/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 02/24/2010 Correction Date: 04/16/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 01/22/2009 Correction Date: 02/21/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/24/2010 Correction Date: 04/16/2010
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/14/2011 Correction Date: 04/11/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 01/22/2009 Correction Date: 02/21/2009

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 03/14/2011 Correction Date: 04/11/2011