GLENWOOD HEALTH AND REHABILITATION, LLC

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Glenwood Health and Rehabilitation, LLC. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arkansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/18/2011.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 02/18/2011 Correction Date: 03/20/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/23/2009 Correction Date: 05/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/12/2010 Correction Date: 04/05/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/18/2011 Correction Date: 03/20/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/23/2009 Correction Date: 05/23/2009
Make Sure That Residents Are Well Nourished. Inspection Date: 02/18/2011 Correction Date: 03/20/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/18/2011 Correction Date: 03/20/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 04/23/2009 Correction Date: 05/23/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 03/12/2010 Correction Date: 04/05/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 03/12/2010 Correction Date: 04/04/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/23/2009 Correction Date: 05/23/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/23/2009 Correction Date: 05/23/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 03/12/2010 Correction Date: 04/05/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/12/2010 Correction Date: 04/05/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 03/12/2010 Correction Date: 04/05/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 02/18/2011 Correction Date: 03/20/2011
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 02/18/2011 Correction Date: 03/20/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/12/2010 Correction Date: 03/12/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/12/2010 Correction Date: 04/05/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Glenwood Health and Rehabilitation, LLC, as well as complaints by residents or their family in the previous three years.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Complaint Filed: 10/02/2008 Correction Date: 10/31/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 10/02/2008 Correction Date: 10/31/2008

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 11/19/2009 Correction Date: 12/19/2009

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 10/02/2008 Correction Date: 10/31/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 05/19/2011 Correction Date: 06/17/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/02/2008 Correction Date: 10/31/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/19/2011 Correction Date: 06/17/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 10/02/2008 Correction Date: 10/31/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 06/04/2009 Correction Date: 06/30/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Glenwood Health and Rehabilitation, LLC had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/16/2011.

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/21/2009 Correction Date: 01/01/1900
Properly Protected Cooking Facilities. Inspection Date: 04/21/2009 Correction Date: 05/23/2009
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 03/10/2010 Correction Date: 04/05/2010
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 02/16/2011 Correction Date: 03/20/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/21/2009 Correction Date: 05/23/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/16/2011 Correction Date: 03/20/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 03/10/2010 Correction Date: 04/05/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/21/2009 Correction Date: 05/23/2009
An Automatic Smoke Detection System in All Hallways. Inspection Date: 04/21/2009 Correction Date: 05/23/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 04/21/2009 Correction Date: 05/23/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/21/2009 Correction Date: 05/23/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/21/2009 Correction Date: 05/23/2009