GLENWOOD HEALTH AND REHABILITATION, LLC

The information listed below provides an in-depth look into the type and quality of care offered at Glenwood Health and Rehabilitation, LLC. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

GLENWOOD HEALTH AND REHABILITATION, LLC
615 MOUNTAIN VIEW ROAD
GLENWOOD, AR 71943
(870) 356-3953

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

66%

Number of Residents and Certified Beds

  • Residents: 53
  • Certified Beds: 80

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Glenwood Health and Rehabilitation, LLC. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 6-101.5%
ADL Index Range: 0-531.1%
Total Percent:32.6%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1627.8%
ADL Index Range: 6-108.1%
ADL Index Range: 0-514.4%
Total Percent:50.3%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 6-101.2%
ADL Index Range: 0-512.9%
Total Percent:14.1%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 6-10
- No Signs of depression
0.3%
Total Percent:0.3%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 11-14
- Less restorative nursing
2.7%
Total Percent:2.7%
 

Rating Details For Glenwood Health and Rehabilitation, LLC

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours26 Minutes57 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours1 Hour and 2 Minutes37 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 30 Minutes2 Hours and 15 Minutes
Total Licensed Nurse Hours1 Hour and 28 Minutes1 Hour and 34 Minutes
Total Nurse Hours3 Hours and 58 Minutes3 Hours and 49 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arkansas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityArkansas Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%94%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%95%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Have Moderate to Severe Pain3%2%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%5%
Percent of Long-Stay Residents Who Were Physically Restrained16%5%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair3%5%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder35%42%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%10%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased16%14%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection9%8%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores13%10%
Percent of Long-Stay Residents Who Lose Too Much Weight1%7%
Percent of Long-Stay Residents Who Are More Depressed or Anxious3%10%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores3%2%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%90%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%90%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium4%3%
Percent of Short-Stay Residents Who Have Pressure Sores16%11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain10%13%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/18/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/23/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/23/2009
Make Sure That Residents Are Well Nourished.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/23/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/04/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/23/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 04/23/2009
  • Correction Date: 05/23/2009
Give Professional Services That Follow Each Resident's Written Care Plan.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 02/18/2011
  • Correction Date: 03/20/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 03/12/2010
  • Correction Date: 03/12/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 03/12/2010
  • Correction Date: 04/05/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Civil Money Penalty (CMP)02/18/2011$1,300
Civil Money Penalty (CMP)10/02/2008$1,983
Civil Money Penalty (CMP)10/02/2008$2,828

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Glenwood Health and Rehabilitation, LLC, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident.
  • Complaint Filed: 10/02/2008
  • Correction Date: 10/31/2008
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 10/02/2008
  • Correction Date: 10/31/2008

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 11/19/2009
  • Correction Date: 12/19/2009

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 10/02/2008
  • Correction Date: 10/31/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Complaint Filed: 05/19/2011
  • Correction Date: 06/17/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 10/02/2008
  • Correction Date: 10/31/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 05/19/2011
  • Correction Date: 06/17/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 10/02/2008
  • Correction Date: 10/31/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 06/04/2009
  • Correction Date: 06/30/2009

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Glenwood Health and Rehabilitation, LLC had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/16/2011.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 04/21/2009
  • Correction Date: 01/01/1900
Properly Protected Cooking Facilities.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 03/10/2010
  • Correction Date: 04/05/2010
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions.
  • Inspection Date: 02/16/2011
  • Correction Date: 03/20/2011

Electrical

Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 02/16/2011
  • Correction Date: 03/20/2011

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 03/10/2010
  • Correction Date: 04/05/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009
An Automatic Smoke Detection System in All Hallways.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 04/21/2009
  • Correction Date: 05/23/2009
Source: Medicare Nursing Home Compare; Department of Human Services of Arkansas - Office of Long Term Care - Retrieved 2011