HILLVIEW HEALTH CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Hillview Health Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/20/2010.

Administration

Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 09/17/2009 Correction Date: 09/22/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 10/10/2008 Correction Date: 10/30/2008
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 10/10/2008 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/17/2009 Correction Date: 10/22/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 09/17/2009 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/20/2010 Correction Date: 11/01/2010
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Keep All Essential Equipment Working Safely. Inspection Date: 08/20/2010 Correction Date: 09/20/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 08/20/2010 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 08/20/2010 Correction Date: 09/20/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 10/10/2008 Correction Date: 10/22/2008
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 09/17/2009 Correction Date: 10/14/2009
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 08/20/2010 Correction Date: 09/15/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 08/20/2010 Correction Date: 09/15/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/10/2008 Correction Date: 11/30/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Quality Care

Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/10/2008 Correction Date: 10/14/2008
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 10/10/2008 Correction Date: 10/22/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 10/10/2008 Correction Date: 10/29/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 10/10/2008 Correction Date: 10/10/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 09/17/2009 Correction Date: 10/14/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 09/17/2009 Correction Date: 10/05/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/17/2009 Correction Date: 10/14/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 08/20/2010 Correction Date: 09/13/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 10/10/2008 Correction Date: 11/22/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 10/10/2008 Correction Date: 10/15/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 09/17/2009 Correction Date: 10/14/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 09/17/2009 Correction Date: 10/14/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/20/2010 Correction Date: 11/04/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/20/2010 Correction Date: 09/15/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/10/2008 Correction Date: 11/29/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 08/20/2010 Correction Date: 08/20/2010
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/20/2010 Correction Date: 09/13/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 08/20/2010 Correction Date: 09/09/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/20/2010 Correction Date: 09/09/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Hillview Health Care Center, as well as complaints by residents or their family in the previous three years.

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 05/21/2009 Correction Date: 05/28/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 08/04/2010 Correction Date: 09/09/2010

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 05/01/2009 Correction Date: 06/08/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Hillview Health Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/28/2010.

Automatic Sprinkler Systems

Back-Up Procedures in Place for a Faulty Automatic Sprinkler System. Inspection Date: 09/28/2010 Correction Date: 10/29/2010

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 09/28/2010 Correction Date: 10/26/2010
Approved Construction Type or Materials. Inspection Date: 09/28/2010 Correction Date: 11/13/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 10/08/2008 Correction Date: 10/31/2008
Properly Protected Cooking Facilities. Inspection Date: 09/28/2010 Correction Date: 10/04/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/28/2010 Correction Date: 10/26/2010

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 09/28/2010 Correction Date: 11/10/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 09/28/2010 Correction Date: 09/30/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 09/28/2010 Correction Date: 11/10/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 09/28/2010 Correction Date: 11/15/2010
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 09/28/2010 Correction Date: 10/29/2010

Furnishings and Decorations

Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 10/08/2008 Correction Date: 10/31/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/28/2010 Correction Date: 10/27/2010
Properly Installed Hallway Dispensers for Alcohol-Based Hand Rub. Inspection Date: 09/28/2010 Correction Date: 09/29/2010