WOODHAVEN CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Woodhaven Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Low Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Pennsylvania are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/01/2011.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/01/2011 Correction Date: 08/24/2011
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/01/2011 Correction Date: 08/24/2011
Have Enough Backup Water Supply for Important Areas of the Nursing Home. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 06/25/2010 Correction Date: 08/18/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

Quality Care

Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 06/25/2010 Correction Date: 08/18/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/04/2009 Correction Date: 07/21/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 07/01/2011 Correction Date: 08/24/2011

The table below lists incident reports by the nursing staff or administration for Woodhaven Care Center, as well as complaints by residents or their family in the previous three years.

Administration

Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Complaint Filed: 09/03/2010 Correction Date: 10/19/2010
Give Lab Tests Only when the Attending Doctor Ordered Them. Complaint Filed: 02/24/2011 Correction Date: 04/19/2011

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 05/01/2009 Correction Date: 06/24/2009
Have a Program to Keep Infection from Spreading. Complaint Filed: 09/03/2010 Correction Date: 10/19/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 04/16/2010 Correction Date: 05/11/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 02/24/2011 Correction Date: 04/19/2011

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/10/2009 Correction Date: 04/21/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 03/10/2009 Correction Date: 04/21/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 08/07/2009 Correction Date: 09/24/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 08/07/2009 Correction Date: 09/24/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/03/2010 Correction Date: 10/19/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Complaint Filed: 02/24/2011 Correction Date: 04/19/2011
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/30/2011 Correction Date: 04/29/2011

Resident Assessment

Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Complaint Filed: 04/16/2010 Correction Date: 05/11/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 09/03/2010 Correction Date: 10/19/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 03/30/2011 Correction Date: 04/29/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Woodhaven Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/12/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 06/14/2010 Correction Date: 07/30/2010
Portable Fire Extinguishers. Inspection Date: 06/14/2010 Correction Date: 07/30/2010
An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 07/12/2011 Correction Date: 08/31/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 06/14/2010 Correction Date: 07/30/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 06/14/2010 Correction Date: 07/30/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/12/2011 Correction Date: 08/31/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 07/12/2011 Correction Date: 08/31/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 07/02/2009 Correction Date: 07/21/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/02/2009 Correction Date: 07/21/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/12/2011 Correction Date: 08/31/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 07/12/2011 Correction Date: 08/31/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 07/02/2009 Correction Date: 07/21/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 06/14/2010 Correction Date: 07/30/2010

Vertical Openings

Protected Exits That Allow the Resident to Escape the Building. Inspection Date: 07/12/2011 Correction Date: 08/31/2011