FRIENDSHIP VILLAGE CHESTERFIELD

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Friendship Village Chesterfield. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

Medium Rehabilitation

Clinically Complex

Behavioral Symptoms and Cognitive Performance

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Missouri are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/14/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Get Services Outside the Nursing Home That Meet Professional Standards. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/12/2010 Correction Date: 04/19/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/14/2011 Correction Date: 05/29/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 03/12/2010 Correction Date: 04/19/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/14/2011 Correction Date: 05/29/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/14/2011 Correction Date: 05/29/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/12/2010 Correction Date: 04/19/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Friendship Village Chesterfield, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 07/02/2008 Correction Date: 08/16/2008

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Complaint Filed: 07/02/2008 Correction Date: 08/16/2008

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 07/02/2008 Correction Date: 08/16/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Friendship Village Chesterfield had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/14/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Building Construction

Approved Construction Type or Materials. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
A Separate and Independent Backup Electrical Power Source. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Exits That Are Accessible at All Times. Inspection Date: 04/14/2011 Correction Date: 05/29/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains. Inspection Date: 04/14/2009 Correction Date: 06/01/2009

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 04/14/2009 Correction Date: 06/01/2009
Properly Located and Lighted "Exit" Signs. Inspection Date: 04/14/2009 Correction Date: 06/01/2009