PARK REGENCY CARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Park Regency Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/07/2011.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Choose a Doctor to Be the Medical Director. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 04/07/2010 Correction Date: 05/29/2010

Environmental

Keep Temperature Levels Comfortable and Safe. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Get Rid of Garbage Properly. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Keep All Essential Equipment Working Safely. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/07/2010 Correction Date: 05/29/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/19/2009 Correction Date: 05/27/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/07/2011 Correction Date: 01/01/1900

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Give or Get Special Rehabilitation if in the Patient's Plan of Care. Inspection Date: 04/07/2010 Correction Date: 05/29/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/07/2010 Correction Date: 05/29/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 03/19/2009 Correction Date: 05/27/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/07/2010 Correction Date: 05/29/2010
Provide Enough Notice Before Discharging or Transferring a Resident. Inspection Date: 04/07/2010 Correction Date: 05/29/2010

The table below lists incident reports by the nursing staff or administration for Park Regency Care Center, as well as complaints by residents or their family in the previous three years.

Administration

Quickly Tell the Resident's Doctor the Results of Lab Tests. Complaint Filed: 10/23/2008 Correction Date: 11/19/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 10/23/2008 Correction Date: 11/19/2008
Keep All Essential Equipment Working Safely. Complaint Filed: 01/05/2011 Correction Date: 01/27/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 10/23/2008 Correction Date: 11/19/2008

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/27/2010 Correction Date: 12/01/2010

Resident Assessment

Get Doctor Orders for the Resident's Immediate Care when Admitted. Complaint Filed: 10/27/2010 Correction Date: 12/01/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 10/23/2008 Correction Date: 11/19/2008
Tell the Resident Completely About His or Her Health Status. Complaint Filed: 04/07/2010 Correction Date: 05/29/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Park Regency Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/14/2011.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 04/07/2010 Correction Date: 05/18/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/24/2009 Correction Date: 05/22/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/07/2010 Correction Date: 05/18/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/14/2011 Correction Date: 01/01/1900

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/24/2009 Correction Date: 05/22/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/07/2010 Correction Date: 05/18/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/07/2010 Correction Date: 05/18/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 07/14/2011 Correction Date: 01/01/1900

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/07/2010 Correction Date: 05/18/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 07/14/2011 Correction Date: 01/01/1900

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 04/07/2010 Correction Date: 05/18/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 04/07/2010 Correction Date: 05/18/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 03/24/2009 Correction Date: 05/22/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 04/07/2010 Correction Date: 05/18/2010