HELEN NEWBERRY JOY HOSPITAL LONG TERM CARE UNIT

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Michigan are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/06/2011.

Administration

Choose a Doctor to Be the Medical Director. Inspection Date: 02/12/2009 Correction Date: 03/10/2009
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 04/06/2011 Correction Date: 05/13/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/12/2009 Correction Date: 03/01/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/10/2010 Correction Date: 03/31/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/06/2011 Correction Date: 05/13/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 02/12/2009 Correction Date: 05/07/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 02/12/2009 Correction Date: 05/07/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/12/2009 Correction Date: 02/23/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 04/06/2011 Correction Date: 05/13/2011

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 02/10/2010 Correction Date: 03/31/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/06/2011 Correction Date: 05/13/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/06/2011 Correction Date: 05/13/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/12/2009 Correction Date: 03/10/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 02/12/2009 Correction Date: 03/10/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 02/10/2010 Correction Date: 03/31/2010

Resident Rights

Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 02/12/2009 Correction Date: 02/25/2009

The table below lists incident reports by the nursing staff or administration for Helen Newberry Joy Hospital Long Term Care Unit, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 02/10/2011 Correction Date: 03/21/2011

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Complaint Filed: 08/13/2008 Correction Date: 08/20/2008

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 07/26/2010 Correction Date: 08/13/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 03/02/2011 Correction Date: 03/21/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Helen Newberry Joy Hospital Long Term Care Unit had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/07/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 02/10/2010 Correction Date: 02/10/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/07/2011 Correction Date: 04/20/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 02/11/2009 Correction Date: 02/13/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/10/2010 Correction Date: 03/05/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/07/2011 Correction Date: 05/02/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/07/2011 Correction Date: 05/02/2011

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 02/11/2009 Correction Date: 03/30/2009

Fire Alarm Systems

An Automatic Smoke Detection System in All Hallways. Inspection Date: 04/07/2011 Correction Date: 05/06/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/11/2009 Correction Date: 02/12/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 04/07/2011 Correction Date: 04/08/2011

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 04/07/2011 Correction Date: 05/02/2011

Interior Finish

Fire-Resistant Interior Walls. Inspection Date: 04/07/2011 Correction Date: 04/19/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/11/2009 Correction Date: 02/12/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/10/2010 Correction Date: 02/19/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 02/10/2010 Correction Date: 02/12/2010