CLINTONVILLE MANOR

The information below lists services this facility has provided for residents from November through December 2010. During this period, the most common type of service provided was "Low Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Clintonville Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Medium Rehabilitation

Low Rehabilitation

Clinically Complex

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Connecticut are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/20/2010.

Administration

Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 05/28/2010 Correction Date: 06/10/2010
Follow All Laws and Professional Standards. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
1) Set Up a Group That is Legally Responsible for Writing and Setting Up Policies for Leading and Running the Nursing Home; or 2) Hire a Properly Licensed Administrator. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Choose a Doctor to Be the Medical Director. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 05/28/2010 Correction Date: 07/15/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide at Least One Room to Use As a Dining Room and for Activities, That is a Good Size, with Good Lighting, Airflow and Furniture. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/20/2010 Correction Date: 01/31/2011

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 05/28/2010 Correction Date: 06/10/2010
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 12/20/2010 Correction Date: 01/31/2011
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/20/2010 Correction Date: 01/31/2011

Nutrition and Dietary

Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 05/28/2010 Correction Date: 07/15/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Give or Get Dental Care for Each Resident. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Make Sure That Each Residents' Abilities to Take Care of Themselves Does Not Lessen, Unless a Change Cannot Be Avoided. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Give the Right Treatment and Services to Residents Who Have Mental or Social Problems Adjusting. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 05/28/2010 Correction Date: 06/10/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 12/20/2010 Correction Date: 01/31/2011
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 12/20/2010 Correction Date: 01/31/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/01/2009 Correction Date: 05/01/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/28/2010 Correction Date: 07/15/2010

Resident Rights

Honor All of the Resident's Rights As a Resident of the Nursing Home and As a Citizen or Resident of the United States. Inspection Date: 05/28/2010 Correction Date: 07/29/2010
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Proof That All Residents' Personal Money Which is Deposited with the Nursing Home, is Secure. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Bill Properly: Charged Resident for Items That Medicare or Medicaid Pays For. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Let Residents Complain Without Being Treated Differently or Badly. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Have a Private Telephone Available for Use. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/28/2010 Correction Date: 06/10/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 05/28/2010 Correction Date: 06/10/2010
Make Sure That Private Space is Available in the Nursing Home for Resident Groups or Residents' Families to Meet. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 05/28/2010 Correction Date: 07/15/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/20/2010 Correction Date: 01/31/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Clintonville Manor, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 10/20/2008 Correction Date: 11/19/2008
Follow All Laws and Professional Standards. Complaint Filed: 09/16/2009 Correction Date: 10/17/2009
1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Complaint Filed: 09/16/2009 Correction Date: 10/17/2009
Keep Accurate and Appropriate Medical Records. Complaint Filed: 01/26/2010 Correction Date: 02/18/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 09/16/2009 Correction Date: 12/04/2009
Have a Program to Keep Infection from Spreading. Complaint Filed: 09/16/2009 Correction Date: 10/17/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/28/2010 Correction Date: 07/15/2010

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 10/20/2008 Correction Date: 11/19/2008
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 10/20/2008 Correction Date: 01/16/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 10/20/2008 Correction Date: 11/19/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 04/01/2009 Correction Date: 05/01/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 10/20/2008 Correction Date: 11/19/2008

Resident Assessment

Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Complaint Filed: 10/20/2008 Correction Date: 11/19/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 04/01/2009 Correction Date: 05/01/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 09/16/2009 Correction Date: 10/17/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 09/16/2009 Correction Date: 09/24/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 08/19/2010 Correction Date: 09/30/2010
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Complaint Filed: 08/19/2010 Correction Date: 09/30/2010

Resident Rights

Send and Promptly Deliver Unopened Mail to Residents. Complaint Filed: 05/15/2008 Correction Date: 07/15/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 09/16/2009 Correction Date: 10/17/2009
Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 08/19/2010 Correction Date: 09/30/2010
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 08/19/2010 Correction Date: 09/30/2010
Write and Use a Policy That Lets Each Resident Return to the Nursing Home After a Hospital Stay or Leave for Therapy. Complaint Filed: 08/19/2010 Correction Date: 09/30/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Clintonville Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/14/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 03/25/2009 Correction Date: 04/30/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/25/2009 Correction Date: 04/30/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/14/2010 Correction Date: 02/10/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 03/25/2009 Correction Date: 04/30/2009

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/25/2009 Correction Date: 04/30/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 12/14/2010 Correction Date: 02/10/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 05/21/2010 Correction Date: 06/03/2010

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 05/21/2010 Correction Date: 06/03/2010