HIGHLAND PARK CARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Highland Park Care Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HIGHLAND PARK CARE CENTER
2714 MORRISON
HOUSTON, TX 77009
(713) 862-1616

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

81%

Number of Residents and Certified Beds

Residents: 52
Certified Beds: 64

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Partnership
Offers Both Resident and Family Counseling Services
This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Bellaire | Pasadena | Pearland

Resident Services

The information below lists services this facility has provided for residents from December through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Highland Park Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Medium Rehabilitation Plus Extensive Services

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines
Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 11-16	8.5%
Total Percent:	8.5%

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 6-10	40.0%
ADL Index Range: 0-5	4.6%
Total Percent:	44.6%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	32.3%
ADL Index Range: 0-5	14.6%
Total Percent:	46.9%

Rating Details For Highland Park Care Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	23 Minutes	60 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	51 Minutes	38 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 38 Minutes	2 Hours and 24 Minutes
Total Licensed Nurse Hours	1 Hour and 14 Minutes	1 Hour and 38 Minutes
Total Nurse Hours	3 Hours and 52 Minutes	4 Hours and 2 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Texas are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Texas Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	77%	91%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	60%	88%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Were Physically Restrained	-	4%
Percent of Long-Stay Residents Who Lose Too Much Weight	17%	6%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	18%	6%
Percent of Long-Stay Residents Who Are More Depressed or Anxious	7%	13%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	4%	5%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	65%	46%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	18%	12%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	1%	4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	7%	18%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	5%	12%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	8%	3%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	6%	9%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	60%	84%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	46%	79%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores	7%	11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	4%	16%
Percent of Short-Stay Residents Who Have Delirium	-	3%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/30/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Get Services Outside the Nursing Home That Meet Professional Standards. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Inspection Date: 07/30/2010 Correction Date: 08/27/2010
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 07/31/2009 Correction Date: 09/04/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 07/30/2010 Correction Date: 08/27/2010
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Resident Rights

Provide Proof That All Residents' Personal Money Which is Deposited with the Nursing Home, is Secure. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/22/2008 Correction Date: 10/03/2008
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 07/30/2010 Correction Date: 08/23/2010
Have a Private Telephone Available for Use. Inspection Date: 07/30/2010 Correction Date: 08/23/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Highland Park Care Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected