CANTERBURY MANOR NURSING CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Canterbury Manor Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/13/2010.

Administration

1) Set Up a Group That is Legally Responsible for Writing and Setting Up Policies for Leading and Running the Nursing Home; or 2) Hire a Properly Licensed Administrator. Inspection Date: 08/13/2010 Correction Date: 09/07/2010

Environmental

Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 09/05/2008 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/23/2009 Correction Date: 09/10/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 08/13/2010 Correction Date: 11/12/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 08/13/2010 Correction Date: 09/07/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 08/13/2010 Correction Date: 09/07/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 08/13/2010 Correction Date: 09/07/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/13/2010 Correction Date: 09/07/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 08/13/2010 Correction Date: 09/07/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 09/05/2008 Correction Date: 09/08/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 09/05/2008 Correction Date: 09/19/2008
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 09/05/2008 Correction Date: 09/19/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 09/05/2008 Correction Date: 09/19/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/23/2009 Correction Date: 09/10/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 07/23/2009 Correction Date: 09/10/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 08/13/2010 Correction Date: 09/07/2010

Resident Assessment

Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 07/23/2009 Correction Date: 09/01/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/13/2010 Correction Date: 11/12/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 09/05/2008 Correction Date: 09/17/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 07/23/2009 Correction Date: 09/01/2009

The table below lists incident reports by the nursing staff or administration for Canterbury Manor Nursing Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 08/25/2010 Correction Date: 09/14/2010

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 01/13/2010 Correction Date: 02/02/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 01/13/2010 Correction Date: 02/02/2010

Quality Care

Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 08/25/2010 Correction Date: 09/14/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 08/25/2010 Correction Date: 09/14/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Canterbury Manor Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/12/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 08/12/2010 Correction Date: 08/23/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 07/29/2009 Correction Date: 10/21/2009

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 08/12/2010 Correction Date: 08/23/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/12/2010 Correction Date: 09/09/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 07/29/2009 Correction Date: 08/18/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 08/12/2010 Correction Date: 09/02/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 08/12/2010 Correction Date: 08/13/2010
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 08/12/2010 Correction Date: 08/23/2010
Properly Maintained Smoke Detectors. Inspection Date: 08/12/2010 Correction Date: 08/23/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 07/29/2009 Correction Date: 08/18/2009