TERRA VISTA REHAB AND HEALTH CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Terra Vista Rehab and Health Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/19/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/21/2008 Correction Date: 12/30/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Keep All Essential Equipment Working Safely. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Keep All Essential Equipment Working Safely. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/15/2009 Correction Date: 11/24/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 11/21/2008 Correction Date: 12/30/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/21/2008 Correction Date: 12/30/2008
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 11/21/2008 Correction Date: 12/30/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 10/15/2009 Correction Date: 11/24/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 08/19/2010 Correction Date: 09/28/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/19/2010 Correction Date: 09/28/2010

The table below lists incident reports by the nursing staff or administration for Terra Vista Rehab and Health Center, as well as complaints by residents or their family in the previous three years.

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 03/18/2011 Correction Date: 04/26/2011
1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 03/25/2011 Correction Date: 04/26/2011

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 09/01/2009 Correction Date: 10/09/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 06/28/2011 Correction Date: 07/28/2011

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 03/18/2011 Correction Date: 04/26/2011
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 05/11/2011 Correction Date: 06/20/2011
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 05/11/2011 Correction Date: 06/20/2011

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 01/25/2011 Correction Date: 03/02/2011
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 01/25/2011 Correction Date: 03/02/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Terra Vista Rehab and Health Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/16/2010.

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 11/17/2008 Correction Date: 12/29/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 10/12/2009 Correction Date: 11/24/2009

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 08/16/2010 Correction Date: 09/27/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 08/16/2010 Correction Date: 09/27/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 11/17/2008 Correction Date: 12/29/2008

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 11/17/2008 Correction Date: 12/29/2008