WESTMINSTER TOWERS

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Westminster Towers. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/13/2011.

Administration

Follow All Laws and Professional Standards. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 01/16/2009 Correction Date: 03/31/2009

Environmental

Get Rid of Garbage Properly. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 01/13/2011 Correction Date: 02/13/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/13/2011 Correction Date: 02/13/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/13/2011 Correction Date: 02/13/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/13/2011 Correction Date: 02/13/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/13/2011 Correction Date: 02/13/2011

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/16/2009 Correction Date: 03/31/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 02/12/2010 Correction Date: 03/30/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 01/13/2011 Correction Date: 02/13/2011

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/16/2009 Correction Date: 03/04/2009
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 02/12/2010 Correction Date: 03/30/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 02/12/2010 Correction Date: 03/30/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Westminster Towers, as well as complaints by residents or their family in the previous three years.

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 05/07/2008 Correction Date: 06/17/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 05/07/2008 Correction Date: 06/17/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Westminster Towers had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/13/2011.

Building Service Equipment

Properly Constructed Linen or Trash Chutes. Inspection Date: 01/12/2009 Correction Date: 02/23/2009
Properly Constructed Linen or Trash Chutes. Inspection Date: 01/13/2011 Correction Date: 02/16/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/12/2009 Correction Date: 02/23/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/09/2010 Correction Date: 03/17/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 01/13/2011 Correction Date: 02/16/2011

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 01/13/2011 Correction Date: 02/16/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 01/12/2009 Correction Date: 02/23/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 01/13/2011 Correction Date: 02/16/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/09/2010 Correction Date: 03/17/2010