THE PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER

The information listed below provides an in-depth look into the type and quality of care offered at The Pillars of North County Health & Rehab Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

THE PILLARS OF NORTH COUNTY HEALTH & REHAB CENTER
13700 OLD HALLS FERRY ROAD
FLORISSANT, MO 63033
(314) 355-0760

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

73%

Number of Residents and Certified Beds

  • Residents: 88
  • Certified Beds: 120

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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This FacilityFor-ProfitNon-ProfitGovt

Nearby Cities:

Saint Louis | Ferguson | Overland

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by The Pillars of North County Health & Rehab Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-162.0%
ADL Index Range: 6-100.2%
ADL Index Range: 0-56.6%
Total Percent:8.9%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-164.8%
ADL Index Range: 6-1012.8%
ADL Index Range: 0-517.0%
Total Percent:34.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1614.5%
ADL Index Range: 6-107.7%
Total Percent:22.2%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-167.2%
ADL Index Range: 6-101.7%
Total Percent:8.9%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 15-16
- No Signs of depression
8.9%
ADL Index Range: 11-14
- No Signs of depression
9.3%
ADL Index Range: 6-10
- No Signs of depression
3.4%
Total Percent:21.6%
 

Reduced Physical Function

  • Urinary and/or bowel training program
  • Passive and/or active range of motion (ROM)
  • Amputation/prosthesis training
  • Dressing or grooming training
  • Eating or swallowing training
  • Transfer training
  • Splint or brace assistance
  • Bed mobility and/or walking training
  • Communication training
ADL Index Range: 11-14
- Less restorative nursing
3.9%
Total Percent:3.9%
 

Rating Details For The Pillars of North County Health & Rehab Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours29 Minutes1 Hour and 2 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours51 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 10 Minutes2 Hours and 17 Minutes
Total Licensed Nurse Hours1 Hour and 20 Minutes1 Hour and 40 Minutes
Total Nurse Hours3 Hours and 30 Minutes3 Hours and 57 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Missouri are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMissouri Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%88%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair2%3%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores11%10%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder1%5%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain-4%
Percent of Long-Stay Residents Who Were Physically Restrained1%4%
Percent of Long-Stay Residents Who Lose Too Much Weight11%7%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder56%38%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased10%11%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection8%9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse3%9%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores1%3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious8%11%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination87%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season88%87%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium1%4%
Percent of Short-Stay Residents Who Have Pressure Sores14%11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain2%20%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/31/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Post Nurse Staffing Information.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009

Environmental

Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Keep Sound Levels Comfortable.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009

Nutrition and Dietary

Make Sure That Residents Are Well Nourished.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 07/25/2008
  • Correction Date: 08/25/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/16/2009
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 07/25/2008
  • Correction Date: 08/25/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Try to Resolve Each Resident's Complaints Quickly.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action TakenDateAmount
Denial of Payment for New Admission (DPNA)08/27/2009-

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for The Pillars of North County Health & Rehab Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Complaint Filed: 07/25/2008
  • Correction Date: 08/25/2008

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that The Pillars of North County Health & Rehab Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/31/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 07/25/2008
  • Correction Date: 08/25/2008
Portable Fire Extinguishers.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010
Back-Up Procedures in Place for a Faulty Automatic Sprinkler System.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/05/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Fire Alarm Systems

An Approved Back-Up Procedure for a Faulty Fire Alarm System.
  • Inspection Date: 08/31/2010
  • Correction Date: 10/28/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 07/25/2008
  • Correction Date: 08/25/2008

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 07/25/2008
  • Correction Date: 08/25/2008
Source: Medicare Nursing Home Compare; Missouri Department of Health & Senior Services - Retrieved 2011