HEALTH CARE CENTER-FORUM TUCSON

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Health Care Center-Forum Tucson. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/28/2011.

Administration

Train All Employees on What to Do in an Emergency. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
Keep Accurate and Appropriate Medical Records. Inspection Date: 10/09/2009 Correction Date: 12/02/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 01/28/2011 Correction Date: 04/21/2011

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
Get Rid of Garbage Properly. Inspection Date: 10/09/2009 Correction Date: 12/02/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 10/09/2009 Correction Date: 12/02/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 01/28/2011 Correction Date: 04/21/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 01/28/2011 Correction Date: 04/21/2011
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 01/28/2011 Correction Date: 04/21/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 10/09/2009 Correction Date: 12/02/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/09/2009 Correction Date: 12/02/2009

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 10/09/2009 Correction Date: 12/02/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 10/09/2009 Correction Date: 12/02/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 01/28/2011 Correction Date: 04/21/2011
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 01/28/2011 Correction Date: 04/21/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/08/2008 Correction Date: 09/17/2008

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 08/08/2008 Correction Date: 09/17/2008
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 10/09/2009 Correction Date: 12/02/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 01/28/2011 Correction Date: 04/21/2011

The table below lists incident reports by the nursing staff or administration for Health Care Center-Forum Tucson, as well as complaints by residents or their family in the previous three years.

Administration

Give Lab Tests Only when the Attending Doctor Ordered Them. Complaint Filed: 08/08/2008 Correction Date: 09/17/2008
Set Up or Keep a Group of People to Review and Ensure Quality. Complaint Filed: 08/04/2010 Correction Date: 08/27/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/26/2010 Correction Date: 06/16/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 01/28/2011 Correction Date: 04/21/2011
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Complaint Filed: 01/28/2011 Correction Date: 04/21/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 01/28/2011 Correction Date: 04/21/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 10/09/2009 Correction Date: 12/02/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 08/04/2010 Correction Date: 08/27/2010

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident. Complaint Filed: 08/04/2010 Correction Date: 08/27/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 08/04/2010 Correction Date: 08/27/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 01/28/2011 Correction Date: 04/21/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Health Care Center-Forum Tucson had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 02/02/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 10/09/2009 Correction Date: 11/06/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/02/2011 Correction Date: 03/07/2011

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 02/02/2011 Correction Date: 03/07/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/14/2008 Correction Date: 09/23/2008
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 02/02/2011 Correction Date: 03/07/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/02/2011 Correction Date: 03/07/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 08/14/2008 Correction Date: 09/23/2008
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 02/02/2011 Correction Date: 03/07/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 08/14/2008 Correction Date: 09/23/2008
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/09/2009 Correction Date: 11/06/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 02/02/2011 Correction Date: 03/07/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 10/09/2009 Correction Date: 11/06/2009