HANDMAKER HOME FOR THE AGING

The information below lists services this facility has provided for residents from November through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Handmaker Home for the Aging. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

Medium Rehabilitation

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/23/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 05/09/2008 Correction Date: 06/13/2008
Post Nurse Staffing Information. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Train All Employees on What to Do in an Emergency. Inspection Date: 07/11/2009 Correction Date: 09/10/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/09/2008 Correction Date: 06/13/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/09/2008 Correction Date: 06/13/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/11/2009 Correction Date: 10/01/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 07/11/2009 Correction Date: 10/01/2009
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 07/11/2009 Correction Date: 09/10/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/11/2009 Correction Date: 09/10/2009

Nutrition and Dietary

Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/23/2010 Correction Date: 10/27/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/09/2008 Correction Date: 06/13/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/11/2009 Correction Date: 09/10/2009

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/23/2010 Correction Date: 10/27/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 05/09/2008 Correction Date: 06/13/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/23/2010 Correction Date: 10/27/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 07/11/2009 Correction Date: 10/01/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 07/11/2009 Correction Date: 09/10/2009
Make Sure That Private Space is Available in the Nursing Home for Resident Groups or Residents' Families to Meet. Inspection Date: 07/11/2009 Correction Date: 09/10/2009

The table below lists incident reports by the nursing staff or administration for Handmaker Home for the Aging, as well as complaints by residents or their family in the previous three years.

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Complaint Filed: 05/06/2008 Correction Date: 06/13/2008

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 11/19/2008 Correction Date: 01/23/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 11/19/2008 Correction Date: 01/23/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Handmaker Home for the Aging had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 09/24/2010.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 09/24/2010 Correction Date: 10/19/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/16/2008 Correction Date: 06/13/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/21/2009 Correction Date: 08/11/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/24/2010 Correction Date: 10/19/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/16/2008 Correction Date: 06/13/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/21/2009 Correction Date: 08/11/2009

Exits and Egress

Corridors or Aisles That Are Unobstructed and Are at Least 8 Feet in Width. Inspection Date: 07/21/2009 Correction Date: 08/11/2009
Exits That Are Accessible at All Times. Inspection Date: 09/24/2010 Correction Date: 10/19/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/21/2009 Correction Date: 08/11/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/24/2010 Correction Date: 10/19/2010

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 07/21/2009 Correction Date: 08/11/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 07/21/2009 Correction Date: 08/11/2009

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 09/24/2010 Correction Date: 10/19/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 05/16/2008 Correction Date: 06/13/2008
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 07/21/2009 Correction Date: 08/11/2009