GOLDEN LIVINGCENTER - SAN JOSE

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/04/2011.

Administration

Post Nurse Staffing Information. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Keep Complete, Dated Lab Records in the Resident's File. Inspection Date: 02/18/2010 Correction Date: 04/04/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 02/18/2010 Correction Date: 04/04/2010
Post Nurse Staffing Information. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Keep Accurate and Appropriate Medical Records. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Train All Employees on What to Do in an Emergency. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 02/18/2010 Correction Date: 04/04/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 02/18/2010 Correction Date: 04/04/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Provide Needed Housekeeping and Maintenance. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Get Rid of Garbage Properly. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Keep All Essential Equipment Working Safely. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/09/2009 Correction Date: 04/23/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 03/09/2009 Correction Date: 04/23/2009
Assess the Resident when the Resident Enters the Nursing Home, in a Timely Manner. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Do an Assessment of the Resident Every Year. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Check and Update (If Needed) Each Resident's Assessment Every 3 Months. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/18/2010 Correction Date: 04/04/2010
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 05/04/2011 Correction Date: 06/21/2011
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 05/04/2011 Correction Date: 06/21/2011

The table below lists incident reports by the nursing staff or administration for Golden Livingcenter - San Jose, as well as complaints by residents or their family in the previous three years.

Administration

Have a Detailed, Written Plan for Disasters and Emergencies. Complaint Filed: 10/26/2009 Correction Date: 01/01/1900

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/04/2011 Correction Date: 06/21/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 02/18/2010 Correction Date: 04/04/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 01/04/2010 Correction Date: 01/26/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Golden Livingcenter - San Jose had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/05/2011.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 03/10/2009 Correction Date: 04/09/2009
Portable Fire Extinguishers. Inspection Date: 05/05/2011 Correction Date: 06/09/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 03/03/2010 Correction Date: 03/22/2010
Approved Construction Type or Materials. Inspection Date: 05/05/2011 Correction Date: 06/09/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 03/10/2009 Correction Date: 04/09/2009

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 03/03/2010 Correction Date: 03/22/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/03/2010 Correction Date: 03/22/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/10/2009 Correction Date: 04/09/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/03/2010 Correction Date: 03/22/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 05/05/2011 Correction Date: 06/09/2011

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 05/05/2011 Correction Date: 06/09/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 03/03/2010 Correction Date: 03/22/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/10/2009 Correction Date: 04/09/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 03/10/2009 Correction Date: 04/09/2009