SAN JOSE HEALTHCARE CENTER

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by San Jose Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Special Care High

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/13/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Be Administered in a Way That Leads to the Highest Possible Level of Well Being for Each Resident. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Keep All Essential Equipment Working Safely. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Provide Needed Housekeeping and Maintenance. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Keep All Essential Equipment Working Safely. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Make Sure Each Resident Has 1) at Least One Window to the Outside in a Room; 2) a Room at or Above Ground Level; 3) an Adequate Bed; 4) Furniture That Meets the Resident's Needs; or 5) Enough Closet Space. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Nutrition and Dietary

Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Screen Residents when They Are First Admitted to Send Them to an Area with Special Care for People with Developmental Disabilities or Mental Illness, if Needed. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

Resident Rights

Bill Properly: Charged Resident for Items That Medicare or Medicaid Pays For. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Let Residents Give Themselves Their Drugs if They Are Able. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 12/17/2008 Correction Date: 01/31/2009
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Bill Properly: Charged Resident for Items That Medicare or Medicaid Pays For. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Make Sure Each Resident Has the Right to Choose Activities, Schedules and Health Care According to His or Her Interests, Assessment, and Plan of Care. Inspection Date: 11/12/2009 Correction Date: 01/19/2010
Tell the Resident Completely About His or Her Health Status. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 12/13/2010 Correction Date: 01/27/2011
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 12/13/2010 Correction Date: 01/27/2011

The table below lists incident reports by the nursing staff or administration for San Jose Healthcare Center, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 11/12/2009 Correction Date: 12/17/2009

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 11/12/2009 Correction Date: 12/17/2009

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/25/2008 Correction Date: 06/05/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 11/12/2009 Correction Date: 12/17/2009

Resident Assessment

Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home. Complaint Filed: 03/03/2009 Correction Date: 01/01/1900
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 11/12/2009 Correction Date: 12/17/2009

Resident Rights

Provide Written Records when a Resident is Transferred or Discharged. Complaint Filed: 03/19/2009 Correction Date: 04/17/2009
Provide Enough Notice Before Discharging or Transferring a Resident. Complaint Filed: 03/19/2009 Correction Date: 04/17/2009
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home. Complaint Filed: 03/19/2009 Correction Date: 04/17/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 11/12/2009 Correction Date: 12/17/2009
Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 11/09/2010 Correction Date: 12/14/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that San Jose Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/16/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 12/22/2008 Correction Date: 01/16/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Portable Fire Extinguishers. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 12/22/2008 Correction Date: 01/16/2009
Approved Construction Type or Materials. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Approved Construction Type or Materials. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Properly Protected Cooking Facilities. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Corridor and Hallway Doors That Block Smoke. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/22/2008 Correction Date: 01/16/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Fire Alarm Systems

Properly Maintained Smoke Detectors. Inspection Date: 11/10/2009 Correction Date: 12/11/2009

Furnishings and Decorations

Restrictions on the Use of Flammable Curtains. Inspection Date: 12/22/2008 Correction Date: 01/16/2009
Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Restrictions on the Use of Highly Flammable Materials. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Restrictions on the Use of Flammable Curtains. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Medical Gases and Anesthetizing Areas

No-Smoking Signs Where Oxygen is Used. Inspection Date: 12/22/2008 Correction Date: 01/16/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Proper Medical Gas Storage and Administration Areas. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 12/22/2008 Correction Date: 01/16/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 12/16/2010 Correction Date: 02/03/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 11/10/2009 Correction Date: 12/11/2009
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 12/16/2010 Correction Date: 02/03/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 12/22/2008 Correction Date: 01/16/2009