HERITAGE HALL NURSING CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Heritage Hall Nursing Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

HERITAGE HALL NURSING CENTER
750 E HIGHWAY 22
CENTRALIA, MO 65240
(573) 682-5551

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

73%

Number of Residents and Certified Beds

  • Residents: 44
  • Certified Beds: 60

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Mexico | Paris | Columbia

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Heritage Hall Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

High Rehabilitation Plus Extensive Services

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-161.2%
ADL Index Range: 2-106.4%
Total Percent:7.6%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1619.3%
ADL Index Range: 6-109.8%
ADL Index Range: 0-517.5%
Total Percent:46.6%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-1621.6%
ADL Index Range: 6-109.7%
ADL Index Range: 0-512.1%
Total Percent:43.4%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-160.6%
ADL Index Range: 6-101.0%
ADL Index Range: 0-50.8%
Total Percent:2.4%
 

Rating Details For Heritage Hall Nursing Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours40 Minutes57 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours33 Minutes38 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 41 Minutes2 Hours and 26 Minutes
Total Licensed Nurse Hours1 Hour and 13 Minutes1 Hour and 35 Minutes
Total Nurse Hours3 Hours and 54 Minutes4 Hours and 1 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Missouri are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityMissouri Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%88%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%93%

Long-Term Stay Deficiencies

Percent of High-Risk Long-Stay Residents Who Have Pressure Sores10%10%
Percent of Long-Stay Residents Who Are More Depressed or Anxious7%11%
Percent of Long-Stay Residents Who Were Physically Restrained7%4%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased18%11%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain2%4%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder46%38%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair-3%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores7%3%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection12%9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse10%9%
Percent of Long-Stay Residents Who Lose Too Much Weight4%7%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder10%5%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination77%83%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season85%87%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium1%4%
Percent of Short-Stay Residents Who Have Pressure Sores17%11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain21%20%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/15/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 03/05/2009
  • Correction Date: 03/25/2009
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010
Provide Needed Housekeeping and Maintenance.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011
Put Firmly Secured Handrails on Each Side of Hallways.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 03/05/2009
  • Correction Date: 03/07/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Heritage Hall Nursing Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 03/18/2010
  • Correction Date: 05/01/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 03/18/2010
  • Correction Date: 05/01/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Heritage Hall Nursing Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 12/15/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/15/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/15/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 03/18/2010
  • Correction Date: 05/01/2010

Interior Finish

Fire-Resistant Room Wall Surfaces.
  • Inspection Date: 03/05/2009
  • Correction Date: 04/19/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 12/15/2010
  • Correction Date: 01/27/2011
Source: Medicare Nursing Home Compare; Missouri Department of Health & Senior Services - Retrieved 2011