CRESTWOOD MANOR - VALLEJO

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 02/03/2011.

Administration

Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Train All Employees on What to Do in an Emergency. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Keep All Essential Equipment Working Safely. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Nutrition and Dietary

Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Hire a Qualified Dietician. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Make Sure That the Attending Doctor Orders Special Diets. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/28/2010 Correction Date: 03/29/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 12/04/2008 Correction Date: 01/06/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 02/03/2011 Correction Date: 04/25/2011
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 02/03/2011 Correction Date: 04/25/2011

The table below lists incident reports by the nursing staff or administration for Crestwood Manor - Vallejo, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/15/2008 Correction Date: 01/01/1900
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 07/09/2010 Correction Date: 03/14/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Crestwood Manor - Vallejo had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/14/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 12/23/2008 Correction Date: 01/15/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/14/2011 Correction Date: 05/02/2011

Building Construction

Approved Construction Type or Materials. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 12/23/2008 Correction Date: 01/15/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/14/2011 Correction Date: 05/02/2011
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/14/2011 Correction Date: 05/02/2011

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 12/23/2008 Correction Date: 01/15/2009
Properly Maintained Smoke Detectors. Inspection Date: 12/23/2008 Correction Date: 01/15/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/14/2011 Correction Date: 05/02/2011
Properly Maintained Smoke Detectors. Inspection Date: 04/14/2011 Correction Date: 05/02/2011

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
Properly Sized and Located Linen or Trash Receptacles. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 02/02/2010 Correction Date: 05/28/2010
Properly Located and Lighted "Exit" Signs. Inspection Date: 04/14/2011 Correction Date: 05/02/2011

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/02/2010 Correction Date: 05/28/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 04/14/2011 Correction Date: 05/02/2011

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 02/02/2010 Correction Date: 05/28/2010