SPRINGS ROAD HEALTHCARE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Springs Road Healthcare. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/27/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Train All Employees on What to Do in an Emergency. Inspection Date: 09/25/2008 Correction Date: 12/22/2008
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Train All Employees on What to Do in an Emergency. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Have a Detailed, Written Plan for Disasters and Emergencies. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Train All Employees on What to Do in an Emergency. Inspection Date: 08/27/2010 Correction Date: 10/11/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/25/2008 Correction Date: 12/24/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Keep All Essential Equipment Working Safely. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 09/25/2008 Correction Date: 12/22/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Keep All Essential Equipment Working Safely. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Have Enough Backup Water Supply for Important Areas of the Nursing Home. Inspection Date: 08/27/2010 Correction Date: 10/11/2010

Nutrition and Dietary

Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Make Sure That Residents Are Well Nourished. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/20/2009 Correction Date: 10/06/2009
Hire a Qualified Dietician. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Offer Other Nutritional Food to Each Resident Who Will Not Eat the Food Served. Inspection Date: 08/27/2010 Correction Date: 10/11/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 08/27/2010 Correction Date: 10/11/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Properly Mark Drugs and Other Similar Products. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 08/20/2009 Correction Date: 10/06/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 09/25/2008 Correction Date: 12/22/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 09/25/2008 Correction Date: 12/22/2008
Give Proper Treatment to Residents with Feeding Tubes to Prevent Problems (Such As Aspiration Pneumonia, Diarrhea, Vomiting, Dehydration, Metabolic Abnormalities, Nasal-Pharyngeal Ulcers) and Help Restore Eating Skills, if Possible. Inspection Date: 09/25/2008 Correction Date: 11/17/2008

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 09/25/2008 Correction Date: 11/17/2008

Resident Rights

Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/25/2008 Correction Date: 11/17/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 09/25/2008 Correction Date: 11/17/2008

The table below lists incident reports by the nursing staff or administration for Springs Road Healthcare, as well as complaints by residents or their family in the previous three years.

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Complaint Filed: 08/21/2008 Correction Date: 02/05/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/15/2008 Correction Date: 04/22/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/16/2008 Correction Date: 03/13/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Complaint Filed: 08/20/2009 Correction Date: 10/06/2009

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Complaint Filed: 01/11/2011 Correction Date: 05/22/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Springs Road Healthcare had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/31/2010.

Automatic Sprinkler Systems

Properly Working Sprinkler Alarm System. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Properly Working Sprinkler Alarm System. Inspection Date: 08/31/2010 Correction Date: 10/07/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 08/31/2010 Correction Date: 10/07/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
Approved Construction Type or Materials. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Approved Construction Type or Materials. Inspection Date: 08/31/2010 Correction Date: 10/07/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 08/26/2009 Correction Date: 09/25/2009

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/31/2010 Correction Date: 10/07/2010
Signs That State That Exit Doors Are to Be Kept Closed. Inspection Date: 08/31/2010 Correction Date: 10/07/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 08/31/2010 Correction Date: 10/07/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 08/31/2010 Correction Date: 10/07/2010

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 08/31/2010 Correction Date: 10/07/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 08/31/2010 Correction Date: 10/07/2010

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 10/01/2008 Correction Date: 10/21/2008

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
Properly Maintained Smoke Detectors. Inspection Date: 10/01/2008 Correction Date: 10/21/2008
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 08/26/2009 Correction Date: 09/25/2009

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 10/01/2008 Correction Date: 10/21/2008

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 08/26/2009 Correction Date: 09/25/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 08/26/2009 Correction Date: 09/25/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 08/26/2009 Correction Date: 09/25/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 08/26/2009 Correction Date: 09/25/2009

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 08/26/2009 Correction Date: 09/25/2009