CRESTFIELD REHABILITATION CENTER & FENWOOD MANOR

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Crestfield Rehabilitation Center & Fenwood Manor. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care High

Clinically Complex

Behavioral Symptoms and Cognitive Performance

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Connecticut are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 01/18/2011.

Administration

1) Review the Work of Each Nurse Aide Every Year; or 2) Give Regular Training for the Nurse Aides. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/04/2008 Correction Date: 09/15/2008
Provide Needed Housekeeping and Maintenance. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Have a Program to Keep Infection from Spreading. Inspection Date: 01/18/2011 Correction Date: 04/18/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Put Firmly Secured Handrails on Each Side of Hallways. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Nutrition and Dietary

Make Sure That Residents Are Well Nourished. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Properly Mark Drugs and Other Similar Products. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 01/18/2011 Correction Date: 03/01/2011
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/23/2009 Correction Date: 12/04/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 01/18/2011 Correction Date: 03/01/2011

The table below lists incident reports by the nursing staff or administration for Crestfield Rehabilitation Center & Fenwood Manor, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 08/04/2008 Correction Date: 09/15/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009
Keep Accurate and Appropriate Medical Records. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 01/18/2011 Correction Date: 03/01/2011

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 08/04/2008 Correction Date: 09/15/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/04/2008 Correction Date: 09/15/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 08/04/2008 Correction Date: 09/15/2008
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010
Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 03/31/2009 Correction Date: 05/12/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 08/04/2008 Correction Date: 09/15/2008
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 03/12/2010 Correction Date: 04/23/2010
Let Residents Give Themselves Their Drugs if They Are Able. Complaint Filed: 05/18/2010 Correction Date: 06/29/2010

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Crestfield Rehabilitation Center & Fenwood Manor had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 01/21/2011.

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/22/2009 Correction Date: 11/30/2009

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 09/22/2009 Correction Date: 12/15/2009

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 07/25/2008 Correction Date: 09/15/2008

Exits and Egress

Rooms That Can Be Unlocked from Inside Without a Key. Inspection Date: 07/25/2008 Correction Date: 09/15/2008
Exits That Are Accessible at All Times. Inspection Date: 09/22/2009 Correction Date: 11/30/2009

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 07/25/2008 Correction Date: 09/15/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 01/21/2011 Correction Date: 03/23/2011

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 09/22/2009 Correction Date: 11/30/2009