OREM REHABILITATION AND NURSING CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Orem Rehabilitation and Nursing Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

OREM REHABILITATION AND NURSING CENTER
575 EAST 1400 SOUTH
OREM, UT 84058
(801) 225-4741

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only

Overall Rating

Percent of Beds Occupied

63%

Number of Residents and Certified Beds

Residents: 76
Certified Beds: 120

This Facility Accepts

Medicare
Medicaid

Operational Details

Operated By For Profit - Corporation
Offers Only Resident Counseling
This Facility is Part of a Chain or Franchise

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Nearby Cities:

Provo | Pleasant Grove | Springville

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Orem Rehabilitation and Nursing Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident Services

Resident Conditions

Percent of Service Days

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week
A second rehabilitation discipline three days/week

ADL Index Range: 11-16	54.6%
ADL Index Range: 6-10	20.6%
ADL Index Range: 0-5	8.0%
Total Percent:	83.2%

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 11-16	6.3%
ADL Index Range: 6-10	3.3%
ADL Index Range: 0-5	2.9%
Total Percent:	12.5%

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum

At least one rehabilitation discipline five days/week

ADL Index Range: 6-10	1.2%
Total Percent:	1.2%

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum

Five days any combination of three rehabilitation disciplines

ADL Index Range: 11-16	0.3%
ADL Index Range: 6-10	0.8%
ADL Index Range: 0-5	1.1%
Total Percent:	2.1%

Extensive Services

Tracheostomy care
Ventilator or respirator
Isolation for active infectious disease while a resident
Activities of Daily Living (ADL) score of 2 or more

ADL Index Range: 2-16 - Isolation for active infectious disease	0.3%
Total Percent:	0.3%

Clinically Complex

Pneumonia, hemiplegia with ADL score >=5
Surgical wounds or open lesions with treatment
Burns
Chemotherapy while a resident
Oxygen therapy while a resident
IV medications or transfusions while a resident
Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1

ADL Index Range: 11-14 - No Signs of depression	0.3%
ADL Index Range: 6-10 - No Signs of depression	0.08%
ADL Index Range: 0-1 - No Signs of depression	0.2%
Total Percent:	0.6%

Reduced Physical Function

Urinary and/or bowel training program
Passive and/or active range of motion (ROM)
Amputation/prosthesis training
Dressing or grooming training
Eating or swallowing training
Transfer training
Splint or brace assistance
Bed mobility and/or walking training
Communication training

ADL Index Range: 6-10 - Less restorative nursing	0.2%
Total Percent:	0.2%

Rating Details For Orem Rehabilitation and Nursing Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per Day	Reported	Expected
Registered Nurse (RN) Hours	1 Hour and 18 Minutes	1 Hour and 27 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours	29 Minutes	47 Minutes
Certified Nursing Assistant (CNA) Hours	2 Hours and 22 Minutes	2 Hours and 34 Minutes
Total Licensed Nurse Hours	1 Hour and 47 Minutes	2 Hours and 14 Minutes
Total Nurse Hours	4 Hours and 9 Minutes	4 Hours and 48 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Utah are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This Facility

Utah Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	80%	91%
Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season	87%	92%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Are More Depressed or Anxious	14%	22%
Percent of Long-Stay Residents Who Were Physically Restrained	-	5%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder	7%	6%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores	6%	9%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain	4%	9%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased	12%	15%
Percent of Long-Stay Residents Who Lose Too Much Weight	10%	6%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder	55%	50%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair	5%	4%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores	3%	5%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection	6%	9%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse	6%	13%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season	75%	90%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination	85%	89%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores	11%	12%
Percent of Short-Stay Residents Who Have Delirium	4%	3%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain	26%	36%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/16/2010.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Deficiencies Found By Inspectors

Degree of Harm

Residents Affected

Administration

Keep Complete, Dated Lab Records in the Resident's File. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Keep Complete, Dated Lab Records in the Resident's File. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Keep Accurate and Appropriate Medical Records. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Have Enough Outside Airflow. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Get Rid of Garbage Properly. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 12/16/2010 Correction Date: 01/28/2011
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 05/07/2008 Correction Date: 06/04/2008
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Make Sure That All Needed Doctor Visits Are Made Personally by a Doctor, As Required. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Resident Rights

Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/16/2009 Correction Date: 09/08/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 12/16/2010 Correction Date: 01/28/2011

Enforcement

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

Action Taken	Date	Amount
Civil Money Penalty (CMP)	12/16/2010	$1,625

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Orem Rehabilitation and Nursing Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

- Potential for Minimal Harm
- Minimal Harm or Potential for Harm
- Resident Harmed
- Immediate Jeopardy to Resident Health

Residents Affected

- Isolated
- Some Residents
- Many Residents

Formal Complaints

Degree of Harm

Residents Affected