BERKSHIRE REHAB AND COMFORT CARE

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Utah are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/15/2010.

Administration

Get Proof That a Nurse Aide Has the Training and Skills That the State Requires. Inspection Date: 10/13/2008 Correction Date: 11/30/2008
Give Lab Tests Only when the Attending Doctor Ordered Them. Inspection Date: 09/15/2010 Correction Date: 10/13/2010

Environmental

Have a Program to Keep Infection from Spreading. Inspection Date: 09/15/2010 Correction Date: 10/13/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 10/13/2008 Correction Date: 11/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 10/13/2008 Correction Date: 11/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/15/2010 Correction Date: 10/13/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 09/15/2010 Correction Date: 10/13/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 09/15/2010 Correction Date: 10/13/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 10/13/2008 Correction Date: 11/30/2008

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 10/13/2008 Correction Date: 11/30/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 10/13/2008 Correction Date: 10/13/2008

The table below lists incident reports by the nursing staff or administration for Berkshire Rehab and Comfort Care, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 10/13/2008 Correction Date: 11/13/2008