BERKSHIRE REHAB AND COMFORT CARE

The information listed below provides an in-depth look into the type and quality of care offered at Berkshire Rehab and Comfort Care. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

BERKSHIRE REHAB AND COMFORT CARE
370 WEST 500 NORTH
OREM, UT 84057
(801) 223-4344

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

75%

Number of Residents and Certified Beds

  • Residents: 12
  • Certified Beds: 16

This Facility Accepts

  • Medicare

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Not Part of a Chain or Franchise

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Rating Details For Berkshire Rehab and Comfort Care

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours2 Hours and 34 Minutes1 Hour and 35 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours44 Minutes
Certified Nursing Assistant (CNA) Hours4 Hours2 Hours and 8 Minutes
Total Licensed Nurse Hours2 Hours and 34 Minutes2 Hours and 19 Minutes
Total Nurse Hours6 Hours and 35 Minutes4 Hours and 27 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Utah are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityUtah Average

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%90%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%89%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-3%
Percent of Short-Stay Residents Who Have Pressure Sores9%12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain69%36%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 09/15/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Get Proof That a Nurse Aide Has the Training and Skills That the State Requires.
  • Inspection Date: 10/13/2008
  • Correction Date: 11/30/2008
Give Lab Tests Only when the Attending Doctor Ordered Them.
  • Inspection Date: 09/15/2010
  • Correction Date: 10/13/2010

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 09/15/2010
  • Correction Date: 10/13/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day.
  • Inspection Date: 10/13/2008
  • Correction Date: 11/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 10/13/2008
  • Correction Date: 11/30/2008
Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 09/15/2010
  • Correction Date: 10/13/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%.
  • Inspection Date: 09/15/2010
  • Correction Date: 10/13/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Inspection Date: 09/15/2010
  • Correction Date: 10/13/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 10/13/2008
  • Correction Date: 11/30/2008

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 10/13/2008
  • Correction Date: 11/30/2008
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 10/13/2008
  • Correction Date: 10/13/2008

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Berkshire Rehab and Comfort Care, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Environmental

Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable.
  • Complaint Filed: 10/13/2008
  • Correction Date: 11/13/2008
Source: Medicare Nursing Home Compare; Dept of Health of Utah - Bureau of Medicare/Medicaid Program-Certification and Resident Assessment - Retrieved 2011