VILLA MARIA CARE CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 06/20/2010.

Administration

Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Give or Get Lab Tests to Meet the Needs of Residents. Inspection Date: 03/22/2009 Correction Date: 05/06/2009

Environmental

Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Get Rid of Garbage Properly. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Provide Bedrooms That Hold No More Than 4 Residents Per Room. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/22/2009 Correction Date: 05/06/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 03/22/2009 Correction Date: 05/06/2009
Provide Bedrooms That Hold No More Than 4 Residents Per Room. Inspection Date: 03/22/2009 Correction Date: 05/06/2009

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Inspection Date: 03/10/2008 Correction Date: 04/30/2008

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/22/2009 Correction Date: 05/06/2009
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 06/20/2010 Correction Date: 07/27/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 06/20/2010 Correction Date: 07/27/2010

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 03/22/2009 Correction Date: 05/06/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 06/20/2010 Correction Date: 07/27/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 06/20/2010 Correction Date: 07/27/2010

Quality Care

Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 06/20/2010 Correction Date: 07/27/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/20/2010 Correction Date: 07/27/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 03/22/2009 Correction Date: 03/22/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/20/2010 Correction Date: 07/27/2010

Resident Rights

Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 03/10/2008 Correction Date: 04/30/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 03/22/2009 Correction Date: 05/06/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/20/2010 Correction Date: 07/27/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 06/20/2010 Correction Date: 07/27/2010
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 06/20/2010 Correction Date: 07/27/2010

The table below lists incident reports by the nursing staff or administration for Villa Maria Care Center, as well as complaints by residents or their family in the previous three years.

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/30/2008 Correction Date: 06/18/2008

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 04/30/2008 Correction Date: 06/18/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Villa Maria Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 06/30/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 03/12/2008 Correction Date: 05/02/2008
Portable Fire Extinguishers. Inspection Date: 03/22/2009 Correction Date: 03/30/2009
Portable Fire Extinguishers. Inspection Date: 06/30/2010 Correction Date: 07/27/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 03/12/2008 Correction Date: 05/02/2008
Properly Protected Cooking Facilities. Inspection Date: 03/22/2009 Correction Date: 03/30/2009
Properly Protected Cooking Facilities. Inspection Date: 06/30/2010 Correction Date: 07/27/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/12/2008 Correction Date: 05/02/2008

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/12/2008 Correction Date: 05/02/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/22/2009 Correction Date: 03/30/2009

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 03/12/2008 Correction Date: 05/13/2008

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 06/30/2010 Correction Date: 07/27/2010

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 03/12/2008 Correction Date: 05/02/2008
Fire-Resistant Room Wall Surfaces. Inspection Date: 03/22/2009 Correction Date: 03/30/2009
Fire-Resistant Room Wall Surfaces. Inspection Date: 06/30/2010 Correction Date: 07/27/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/12/2008 Correction Date: 05/02/2008
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/22/2009 Correction Date: 03/30/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/12/2008 Correction Date: 05/02/2008

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed. Inspection Date: 06/30/2010 Correction Date: 07/27/2010