HARBOR VIEW CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 05/12/2011.

Administration

Train All Employees on What to Do in an Emergency. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 04/10/2009 Correction Date: 08/20/2009
Keep Safe, Clean and Homelike Surroundings. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Provide Needed Housekeeping and Maintenance. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Have Enough Outside Airflow. Inspection Date: 05/12/2011 Correction Date: 06/08/2011

Mistreatment

Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 04/10/2009 Correction Date: 08/20/2009
Protect Each Resident from All Abuse, Physical Punishment, and Being Separated from Others. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Quality Care

Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being. Inspection Date: 04/10/2009 Correction Date: 08/20/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/10/2009 Correction Date: 08/20/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 04/10/2009 Correction Date: 08/20/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/10/2009 Correction Date: 08/20/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

The table below lists incident reports by the nursing staff or administration for Harbor View Center, as well as complaints by residents or their family in the previous three years.

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 06/03/2008 Correction Date: 10/28/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Harbor View Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 05/12/2011.

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/01/2009 Correction Date: 04/20/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 05/12/2011 Correction Date: 06/07/2011
Portable Fire Extinguishers. Inspection Date: 05/12/2011 Correction Date: 06/07/2011

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 04/01/2009 Correction Date: 04/20/2009

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/01/2009 Correction Date: 04/20/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/05/2010 Correction Date: 08/24/2010
Corridor and Hallway Doors That Block Smoke. Inspection Date: 05/12/2011 Correction Date: 06/07/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/01/2009 Correction Date: 04/20/2009

Interior Finish

Fire-Resistant Room Wall Surfaces. Inspection Date: 04/01/2009 Correction Date: 04/20/2009
Fire-Resistant Interior Walls. Inspection Date: 05/12/2011 Correction Date: 06/07/2011

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 03/05/2010 Correction Date: 08/24/2010

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 05/12/2011 Correction Date: 06/07/2011
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 05/12/2011 Correction Date: 06/07/2011