COURTENAY SPRINGS VILLAGE

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Courtenay Springs Village. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation

Very High Rehabilitation

Medium Rehabilitation

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Florida are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/15/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Follow All Laws and Professional Standards. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Keep Accurate and Appropriate Medical Records. Inspection Date: 04/15/2010 Correction Date: 06/30/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Provide Needed Housekeeping and Maintenance. Inspection Date: 04/15/2010 Correction Date: 06/30/2010
Keep Sound Levels Comfortable. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/15/2010 Correction Date: 06/30/2010
Get Rid of Garbage Properly. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Hire Enough Skilled Workers to Carry out Dietary Service. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Make Sure That Residents Are Well Nourished. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
At Least Once a Month, Have a Licensed Pharmacist Check the Drugs That Each Resident Takes. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 03/27/2009 Correction Date: 06/02/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 04/15/2010 Correction Date: 06/30/2010
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Make Sure That a Doctor Approves a Resident's Admission in Writing and That Each Resident Has a Doctor. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Resident Rights

Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 02/21/2008 Correction Date: 04/01/2008
Tell Each Resident Who Can Get Medicaid Benefits About 1) Which Items and Services Medicaid Covers and Which the Resident Must Pay For; or 2) How to Apply for Medicaid, Along with the Names and Addresses of State Groups That Can Help. Inspection Date: 03/27/2009 Correction Date: 05/06/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 04/15/2010 Correction Date: 05/15/2010
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate. Inspection Date: 04/15/2010 Correction Date: 05/15/2010

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Courtenay Springs Village, as well as complaints by residents or their family in the previous three years.

Environmental

Provide Needed Housekeeping and Maintenance. Complaint Filed: 04/22/2008 Correction Date: 07/07/2008
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 04/22/2008 Correction Date: 07/07/2008
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Complaint Filed: 04/22/2008 Correction Date: 05/29/2008

Mistreatment

Keep Each Resident Free from Drugs That Restrain Them, Unless Needed for Medical Treatment. Complaint Filed: 04/22/2008 Correction Date: 05/29/2008

Nutrition and Dietary

Provide Special Eating Equipment and Utensils for Each Resident Who Needs Them. Complaint Filed: 12/28/2009 Correction Date: 02/03/2010

Pharmacy Service

Properly Mark Drugs and Other Similar Products. Complaint Filed: 04/22/2008 Correction Date: 07/07/2008

Quality Care

Give Professional Services That Follow Each Resident's Written Care Plan. Complaint Filed: 04/22/2008 Correction Date: 05/29/2008

Resident Rights

Tell the Resident or the Resident's Representative in Writing How Long the Nursing Home Will Hold the Resident's Bed when the Resident Temporarily Leaves the Facility. Complaint Filed: 04/03/2008 Correction Date: 04/04/2008
Try to Resolve Each Resident's Complaints Quickly. Complaint Filed: 04/22/2008 Correction Date: 05/29/2008

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Courtenay Springs Village had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/14/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Building Construction

A Two-Hour-Resistant Firewall in Common Walls. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 02/19/2008 Correction Date: 04/02/2008
Properly Protected Cooking Facilities. Inspection Date: 02/19/2008 Correction Date: 04/02/2008
Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 03/25/2009 Correction Date: 05/06/2009

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/19/2008 Correction Date: 04/02/2008
Properly Installed Electrical Wiring and Equipment. Inspection Date: 03/25/2009 Correction Date: 05/06/2009
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 03/25/2009 Correction Date: 05/06/2009

Exits and Egress

Exits That Are Accessible at All Times. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 03/25/2009 Correction Date: 05/06/2009

Smoke Compartmentation and Control

Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 02/19/2008 Correction Date: 04/02/2008
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/19/2008 Correction Date: 04/02/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 03/25/2009 Correction Date: 05/06/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 04/14/2010 Correction Date: 05/18/2010

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 04/14/2010 Correction Date: 05/18/2010