SOUNDVIEW SKILLED NURSING & REHABILITATION

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Medium Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Soundview Skilled Nursing & Rehabilitation. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Ultra-High Rehabilitation Plus Extensive Services

Very High Rehabilitation Plus Extensive Services

Ultra-High Rehabilitation

Very High Rehabilitation

High Rehabilitation

Medium Rehabilitation

Extensive Services

Special Care Low

Clinically Complex

Reduced Physical Function

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Connecticut are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 08/27/2010.

Administration

Keep Accurate and Appropriate Medical Records. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Keep Clinical Information Safe, So That It Will Not Be Lost, Destroyed or Used by the Wrong Person. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Follow All Laws and Professional Standards. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Choose a Doctor to Be the Medical Director. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Set Up or Keep a Group of People to Review and Ensure Quality. Inspection Date: 09/03/2009 Correction Date: 10/13/2009

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Keep Adequate and Comfortable Lighting in All Areas. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Get Rid of Garbage Properly. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Keep All Essential Equipment Working Safely. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 09/03/2009 Correction Date: 09/05/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 09/03/2009 Correction Date: 10/13/2009

Pharmacy Service

Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Provide Activities to Meet the Needs of Each Resident. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Inspection Date: 08/27/2010 Correction Date: 09/27/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 08/27/2010 Correction Date: 09/27/2010

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 02/26/2009 Correction Date: 04/08/2009
Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 09/03/2009 Correction Date: 10/13/2009
Listen to the Resident or Family Groups or Act on Their Complaints or Suggestions. Inspection Date: 09/03/2009 Correction Date: 10/13/2009

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Soundview Skilled Nursing & Rehabilitation, as well as complaints by residents or their family in the previous three years.

Administration

Keep Accurate and Appropriate Medical Records. Complaint Filed: 07/14/2008 Correction Date: 08/12/2008
Keep Accurate and Appropriate Medical Records. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009
Choose a Doctor to Be the Medical Director. Complaint Filed: 08/27/2010 Correction Date: 09/27/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 07/14/2008 Correction Date: 08/12/2008

Mistreatment

Protect Residents from Mistreatment, Neglect, And/Or Theft of Personal Property. Complaint Filed: 09/03/2009 Correction Date: 09/05/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 01/21/2009 Correction Date: 03/04/2009
Make Sure That Residents Are Safe from Serious Medication Errors. Complaint Filed: 02/26/2009 Correction Date: 04/08/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 07/14/2008 Correction Date: 08/12/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 07/14/2008 Correction Date: 08/12/2008
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 01/21/2009 Correction Date: 03/04/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 02/26/2009 Correction Date: 04/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 02/26/2009 Correction Date: 04/08/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 09/03/2009 Correction Date: 09/05/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 10/22/2009 Correction Date: 11/13/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 08/27/2010 Correction Date: 09/27/2010
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 08/27/2010 Correction Date: 09/27/2010
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Complaint Filed: 08/27/2010 Correction Date: 09/27/2010

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 07/14/2008 Correction Date: 08/12/2008
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 09/03/2009 Correction Date: 10/13/2009

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Soundview Skilled Nursing & Rehabilitation had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 08/30/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 09/02/2009 Correction Date: 10/01/2009

Building Service Equipment

Heating and Ventilation Systems That Have Been Properly Installed According to the Manufacturer's Instructions. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Properly Protected Cooking Facilities. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Properly Constructed Linen or Trash Chutes. Inspection Date: 08/30/2010 Correction Date: 11/27/2010

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 02/19/2009 Correction Date: 05/07/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 08/30/2010 Correction Date: 11/05/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 02/19/2009 Correction Date: 05/07/2009

Emergency Plans and Fire Drills

Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 09/02/2009 Correction Date: 10/01/2009

Fire Alarm Systems

An Approved Installation, Maintenance and Testing Program for Fire Alarm Systems. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
An Automatic Smoke Detection System in All Hallways. Inspection Date: 08/30/2010 Correction Date: 11/05/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times. Inspection Date: 09/02/2009 Correction Date: 10/01/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 08/30/2010 Correction Date: 11/05/2010

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours. Inspection Date: 08/30/2010 Correction Date: 11/27/2010

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 08/30/2010 Correction Date: 11/05/2010
Proper Fire Barriers, Ventilation and Signs for the Transport of Oxygen. Inspection Date: 08/30/2010 Correction Date: 11/27/2010

Miscellaneous

Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 02/19/2009 Correction Date: 05/07/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Fire Safety Features Required by Current Fire Safety Codes. Inspection Date: 08/30/2010 Correction Date: 11/27/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/19/2009 Correction Date: 05/07/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 09/02/2009 Correction Date: 10/01/2009
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour. Inspection Date: 08/30/2010 Correction Date: 11/05/2010

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors. Inspection Date: 08/30/2010 Correction Date: 11/05/2010