CORONADO HEALTHCARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Coronado Healthcare Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

CORONADO HEALTHCARE CENTER
11411 NORTH 19TH AVE
PHOENIX, AZ 85029
(602) 256-7500

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

86%

Number of Residents and Certified Beds

  • Residents: 165
  • Certified Beds: 191

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Glendale | Peoria | Scottsdale

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Coronado Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-105.4%
Total Percent:5.4%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1610.0%
ADL Index Range: 6-1014.2%
ADL Index Range: 0-52.7%
Total Percent:26.8%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-167.7%
ADL Index Range: 6-1017.8%
ADL Index Range: 0-523.6%
Total Percent:49.0%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-169.4%
ADL Index Range: 6-102.5%
ADL Index Range: 0-54.2%
Total Percent:16.1%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 6-101.1%
Total Percent:1.1%
 

Clinically Complex

  • Pneumonia, hemiplegia with ADL score >=5
  • Surgical wounds or open lesions with treatment
  • Burns
  • Chemotherapy while a resident
  • Oxygen therapy while a resident
  • IV medications or transfusions while a resident
  • Extensive Services, Special Care High or Special Care Low qualifier and ADL score of 0 or 1
ADL Index Range: 2-5
- No Signs of depression
0.8%
ADL Index Range: 0-1
- Signs of depression
0.8%
Total Percent:1.5%
 

Rating Details For Coronado Healthcare Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours41 Minutes1 Hour and 9 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours58 Minutes41 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 27 Minutes2 Hours and 24 Minutes
Total Licensed Nurse Hours1 Hour and 39 Minutes1 Hour and 51 Minutes
Total Nurse Hours4 Hours and 6 Minutes4 Hours and 15 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityArizona Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%87%

Long-Term Stay Deficiencies

Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder52%54%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%6%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair2%6%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased9%14%
Percent of Long-Stay Residents Who Were Physically Restrained-3%
Percent of Long-Stay Residents Who Are More Depressed or Anxious17%12%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores2%3%
Percent of Long-Stay Residents Who Lose Too Much Weight4%7%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores14%10%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain9%5%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse8%10%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection8%9%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season87%85%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90-100%86%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain47%28%
Percent of Short-Stay Residents Who Have Pressure Sores8%11%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 11/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give or Get Lab Tests to Meet the Needs of Residents.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008

Environmental

Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Keep Safe, Clean and Homelike Surroundings.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009
Put Firmly Secured Handrails on Each Side of Hallways.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Properly Mark Drugs and Other Similar Products.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Make Sure That Each Resident's Nutritional Needs Were Met.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Properly Care for Residents Needing Special Services, Including: Injections, Colostomy, Ureostomy, Ileostomy, Tracheostomy Care, Tracheal Suctioning, Respiratory Care, Foot Care, and Prostheses.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009

Resident Assessment

Get Doctor Orders for the Resident's Immediate Care when Admitted.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009
Make Sure That Doctors Visit Residents Regularly, As Required.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/17/2009

Resident Rights

Try to Resolve Each Resident's Complaints Quickly.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 08/15/2008
  • Correction Date: 09/15/2008

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Coronado Healthcare Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 08/14/2009
  • Correction Date: 09/17/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Complaint Filed: 08/14/2009
  • Correction Date: 09/17/2009

Pharmacy Service

1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 08/14/2009
  • Correction Date: 09/17/2009

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 08/14/2009
  • Correction Date: 09/17/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 08/11/2010
  • Correction Date: 09/14/2010

Resident Assessment

Provide a Final Summary of the Resident's Health Status and a Summary of the Resident's Stay, when the Resident is Ready to Leave the Nursing Home.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 08/15/2008
  • Correction Date: 09/15/2008
Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009
Help and Prepare Each Resident for a Safe and Easy Discharge and Transfer from the Nursing Home.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009
Let the Resident Refuse Treatment or Refuse to Take Part in an Experiment.
  • Complaint Filed: 05/22/2009
  • Correction Date: 06/17/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 08/14/2009
  • Correction Date: 09/17/2009
Properly Hold, Secure and Manage Each Resident's Personal Money Which is Deposited with the Nursing Home.
  • Complaint Filed: 08/11/2010
  • Correction Date: 09/14/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Coronado Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/18/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/14/2009

Building Service Equipment

Properly Protected Cooking Facilities.
  • Inspection Date: 08/20/2008
  • Correction Date: 09/23/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 08/20/2008
  • Correction Date: 09/23/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 11/18/2010
  • Correction Date: 12/07/2010

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 08/14/2009
  • Correction Date: 09/14/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 08/20/2008
  • Correction Date: 09/23/2008

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 08/20/2008
  • Correction Date: 09/23/2008
Source: Medicare Nursing Home Compare; Department of Health Services of Arizona - Assurance and Licensure Division of Long Term Care - Retrieved 2011