FOUR SEASONS LIVING CENTER

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 03/04/2011.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 02/19/2009 Correction Date: 02/24/2009
Have a Program to Keep Infection from Spreading. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
Provide Bedrooms That Don't Allow Residents to See Each Other when Privacy is Needed. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
Make Sure That the Nursing Home Area is Safe, Easy to Use, Clean and Comfortable. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Mistreatment

1) Hire Only People Who Have No Legal History of Abusing, Neglecting or Mistreating Residents; or 2) Report and Investigate Any Acts or Reports of Abuse, Neglect or Mistreatment of Residents. Inspection Date: 02/19/2009 Correction Date: 02/24/2009
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Nutrition and Dietary

Prepare Food That is Nutritional, Appetizing, Tasty, Attractive, Well-Cooked, and at the Right Temperature. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
Provide Food in a Way That Meets a Resident's Needs. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Quality Care

Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 02/19/2009 Correction Date: 02/24/2009
Give Each Resident Enough Fluids to Keep Them Healthy and Prevent Dehydration. Inspection Date: 02/19/2009 Correction Date: 02/24/2009
Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
Make Sure That Residents Who Cannot Care for Themselves Receive Help with Eating/Drinking, Grooming and Hygiene. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 03/04/2011 Correction Date: 03/22/2011
Use a Registered Nurse at Least 8 Hours a Day, 7 Days a Week. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Resident Assessment

1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 01/21/2010 Correction Date: 02/03/2010
Make Sure That Doctors Visit Residents Regularly, As Required. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Resident Rights

Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 02/19/2009 Correction Date: 02/24/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 03/04/2011 Correction Date: 03/22/2011

Below is a list of any civil penalities or denials of payment for new admissions (DPNA) that this facility received in the previous three years. Note: Monetary figures are not available for DPNAs.

The table below lists incident reports by the nursing staff or administration for Four Seasons Living Center, as well as complaints by residents or their family in the previous three years.

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents. Complaint Filed: 05/19/2010 Correction Date: 06/02/2010

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/10/2010 Correction Date: 06/02/2010
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 05/19/2010 Correction Date: 06/02/2010

Quality Care

Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible. Complaint Filed: 04/17/2009 Correction Date: 04/28/2009
Give Professional Services That Meet a Professional Standard of Quality. Complaint Filed: 06/16/2011 Correction Date: 07/05/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 04/17/2009 Correction Date: 04/28/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Complaint Filed: 06/16/2011 Correction Date: 07/05/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Four Seasons Living Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 03/03/2011.

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 03/03/2011 Correction Date: 03/08/2011

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 01/27/2010 Correction Date: 04/27/2010

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 03/03/2011 Correction Date: 04/30/2011
Exits That Are Accessible at All Times. Inspection Date: 03/03/2011 Correction Date: 06/01/2011

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 01/27/2010 Correction Date: 04/30/2010

Illumination and Emergency Power

Properly Located and Lighted "Exit" Signs. Inspection Date: 02/19/2009 Correction Date: 03/31/2009
Properly Located and Lighted "Exit" Signs. Inspection Date: 01/27/2010 Correction Date: 03/08/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 02/19/2009 Correction Date: 05/15/2009
Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes. Inspection Date: 01/27/2010 Correction Date: 03/08/2010