HARBOR CREST HOME

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Illinois are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 04/22/2010.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 04/22/2010 Correction Date: 05/10/2010
Keep All Essential Equipment Working Safely. Inspection Date: 04/22/2010 Correction Date: 05/10/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 04/22/2010 Correction Date: 05/10/2010

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day. Inspection Date: 05/21/2009 Correction Date: 06/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 05/21/2009 Correction Date: 06/08/2009
Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 04/22/2010 Correction Date: 05/10/2010

Quality Care

Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 05/21/2009 Correction Date: 06/09/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 04/22/2010 Correction Date: 05/10/2010
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary. Inspection Date: 04/22/2010 Correction Date: 05/10/2010

Resident Assessment

Do a New Assessment After Any Major Change in a Resident's Physical or Mental Health. Inspection Date: 05/21/2009 Correction Date: 06/11/2009
1) Develop a Complete Care Plan Within 7 Days of Each Resident's Admission; 2) Prepare a Care Plan with the Care Team, Including the Primary Nurse, Doctor, Resident or Resident's Family or Representative; or 3) Check and Update the Care Plan. Inspection Date: 05/21/2009 Correction Date: 06/11/2009

Resident Rights

Send and Promptly Deliver Unopened Mail to Residents. Inspection Date: 05/21/2009 Correction Date: 05/21/2009
Provide Services to Meet the Needs and Preferences of Each Resident. Inspection Date: 05/21/2009 Correction Date: 06/09/2009

The table below lists incident reports by the nursing staff or administration for Harbor Crest Home, as well as complaints by residents or their family in the previous three years.

Environmental

Have a Program to Keep Infection from Spreading. Complaint Filed: 02/15/2011 Correction Date: 03/15/2011

Quality Care

Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Complaint Filed: 02/15/2011 Correction Date: 03/15/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Harbor Crest Home had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 04/29/2010.

Automatic Sprinkler Systems

An Approved Automatic Sprinkler System Connected to the Fire Alarm System. Inspection Date: 04/10/2008 Correction Date: 07/10/2008
Have an Adequate Water Supply for the Sprinkler System. Inspection Date: 04/10/2008 Correction Date: 05/25/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 04/29/2010 Correction Date: 05/04/2010

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 04/10/2008 Correction Date: 05/09/2008

Corridor Walls and Doors

Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke. Inspection Date: 04/10/2008 Correction Date: 05/09/2008
Corridor and Hallway Doors That Block Smoke. Inspection Date: 04/10/2008 Correction Date: 04/11/2008

Electrical

Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/10/2008 Correction Date: 05/25/2008
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 04/29/2010 Correction Date: 06/05/2010
Properly Installed Electrical Wiring and Equipment. Inspection Date: 04/29/2010 Correction Date: 04/29/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 04/10/2008 Correction Date: 05/08/2008

Exits and Egress

Exit Stairways and Towers That Are Smoke Proof. Inspection Date: 04/10/2008 Correction Date: 05/25/2008
Exits That Are Accessible at All Times. Inspection Date: 04/10/2008 Correction Date: 05/25/2008
Exits That Are Accessible at All Times. Inspection Date: 04/29/2010 Correction Date: 04/30/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 04/29/2010 Correction Date: 06/05/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 06/03/2009 Correction Date: 06/12/2009

Illumination and Emergency Power

Proper Backup Exit Lighting. Inspection Date: 06/03/2009 Correction Date: 06/15/2009

Medical Gases and Anesthetizing Areas

Proper Medical Gas Storage and Administration Areas. Inspection Date: 04/29/2010 Correction Date: 04/29/2010