CHATEAU DE NOTRE DAME

The information listed below provides an in-depth look into the type and quality of care offered at Chateau De Notre Dame. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

CHATEAU DE NOTRE DAME
2832 BURDETTE STREET
NEW ORLEANS, LA 70125
(504) 866-2741

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

91%

Number of Residents and Certified Beds

  • Residents: 156
  • Certified Beds: 171

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By Non Profit - Church Related
  • Offers Both Resident and Family Counseling Services
  • This Facility is Not Part of a Chain or Franchise

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Nearby Cities:

Metairie | Jefferson | Harvey

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Chateau De Notre Dame. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-102.1%
Total Percent:2.1%
 

Very High Rehabilitation Plus Extensive Services

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-161.3%
Total Percent:1.3%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-161.1%
ADL Index Range: 6-1022.3%
ADL Index Range: 0-521.3%
Total Percent:44.7%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-160.2%
ADL Index Range: 6-1028.0%
ADL Index Range: 0-59.4%
Total Percent:37.5%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-160.7%
ADL Index Range: 6-103.2%
ADL Index Range: 0-51.0%
Total Percent:4.9%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 11-162.2%
ADL Index Range: 6-102.4%
Total Percent:4.6%
 

Extensive Services

  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 2-16
- Isolation for active infectious disease
0.2%
Total Percent:0.2%
 

Special Care High

  • Comatose
  • Septicemia
  • Diabetes with daily injections and a change of order two or more days
  • Quadriplegia with ADL score greater or equal to 5
  • Chronic Obstructive Pulmonary Disease (COPD) and shortness of breath when lying flat
  • Fever with pneumonia, or vomiting, or weight loss, or feeding tube
  • Parenteral/IV feedings
  • Respiratory therapy for 7 days
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
3.2%
Total Percent:3.2%
 

Special Care Low

  • Cerebral palsy, multiple sclerosis, or Parkinson's disease with ADL score greater or equal to 5
  • Respiratory failure and oxygen therapy while a resident
  • Feeding tube where calories >= 51% or calories are in the range of 26-50% and fluid >= 501 mL)
  • Ulcers: 2 or more stage II or 1 or more stage III or IV pressure ulcers
  • Ulcers: 2 or more venous or arterial ulcers
  • Ulcers: 1 stage II pressure ulcer and 1 venous or arterial ulcer with 2 or more skin care treatments
  • Foot infection/diabetic foot ulcer/open lesions of foot with treatment
  • Radiation therapy while a resident
  • Dialysis while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 6-10
- No Signs of depression
1.4%
Total Percent:1.4%
 

Rating Details For Chateau De Notre Dame

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours32 Minutes1 Hour and 9 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours42 Minutes40 Minutes
Certified Nursing Assistant (CNA) Hours2 Hours and 47 Minutes2 Hours and 24 Minutes
Total Licensed Nurse Hours1 Hour and 14 Minutes1 Hour and 50 Minutes
Total Nurse Hours4 Hours and 1 Minutes4 Hours and 13 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Louisiana are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityLouisiana Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season83%91%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination81%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight14%9%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder49%42%
Percent of Long-Stay Residents Who Are More Depressed or Anxious12%15%
Percent of Low-Risk Long-Stay Residents Who Have Pressure Sores5%2%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores13%15%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder5%5%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair8%8%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased33%20%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse23%10%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection7%10%
Percent of Long-Stay Residents Who Were Physically Restrained8%8%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain4%4%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season78%83%
Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination80%80%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Pressure Sores13%12%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain14%14%
Percent of Short-Stay Residents Who Have Delirium1%4%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 12/03/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Give or Get X-Rays or Tests Only when the Resident's Doctor Ordered Them.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008
Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Environmental

Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Mistreatment

Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008

Nutrition and Dietary

1) Provide 3 Meals Daily at Regular Times; or 2) Serve Breakfast Within 14 Hours After Dinner; or 3) Offer a Snack at Bedtime Each Day.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008

Quality Care

Develop/Implement Required Procedures for the Administration of Immunizations.
  • Inspection Date: 08/20/2008
  • Correction Date: 10/04/2008
Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Give or Get Emergency Care by a Doctor 24 Hours a Day.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Inspection Date: 12/03/2010
  • Correction Date: 12/30/2010
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 12/03/2010
  • Correction Date: 12/30/2010
Give or Get Dental Care for Each Resident.
  • Inspection Date: 12/03/2010
  • Correction Date: 12/30/2010

Resident Assessment

Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Chateau De Notre Dame, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Make Sure That Nurse Aides Show They Have the Skills to Be Able to Care for Residents.
  • Complaint Filed: 09/30/2010
  • Correction Date: 10/22/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Complaint Filed: 03/04/2010
  • Correction Date: 04/18/2010
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment.
  • Complaint Filed: 09/30/2010
  • Correction Date: 10/22/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 07/28/2010
  • Correction Date: 08/19/2010

Resident Assessment

Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 03/03/2011
  • Correction Date: 04/04/2011

Resident Rights

Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged.
  • Complaint Filed: 12/22/2010
  • Correction Date: 01/01/1900
Try to Resolve Each Resident's Complaints Quickly.
  • Complaint Filed: 03/03/2011
  • Correction Date: 04/04/2011
Provide Services to Meet the Needs and Preferences of Each Resident.
  • Complaint Filed: 03/03/2011
  • Correction Date: 04/04/2011

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Chateau De Notre Dame had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 11/30/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Exits and Egress

Exits That Are Accessible at All Times.
  • Inspection Date: 11/30/2010
  • Correction Date: 12/30/2010

Furnishings and Decorations

Exits That Are Free from Obstructions and Can Be Used at All Times.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Properly Sized and Located Linen or Trash Receptacles.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Illumination and Emergency Power

Emergency Lighting That Can Last at Least 1 1/2 Hours.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009

Vertical Openings

Exit Doors That Are Held Open by Devices That Will Automatically Close on the Activation of a Fire Alarm or Smoke Detectors.
  • Inspection Date: 08/19/2008
  • Correction Date: 10/04/2008
Proper Stairway Enclosures and Vertical Shafts.
  • Inspection Date: 10/22/2009
  • Correction Date: 12/06/2009
Source: Medicare Nursing Home Compare; Department of Health and Hospitals of Louisiana - Health Standards Section - Retrieved 2011