DESERT TERRACE HEALTHCARE CENTER

The information listed below provides an in-depth look into the type and quality of care offered at Desert Terrace Healthcare Center. It is important to note that when evaluating if a nursing home is right for you or a loved one, ratings should not be taken as the sole deciding factor, but as one of many aspects to be considered.

Address

DESERT TERRACE HEALTHCARE CENTER
2509 NORTH 24TH STREET
PHOENIX, AZ 85008
(602) 273-1347

Nursing Home Ratings

Health Inspections
Quality Measures
Nursing Staff
R.N. Staff Only
Overall Rating

Percent of Beds Occupied

83%

Number of Residents and Certified Beds

  • Residents: 90
  • Certified Beds: 108

This Facility Accepts

  • Medicare
  • Medicaid

Operational Details

  • Operated By For Profit - Corporation
  • Offers Only Resident Counseling
  • This Facility is Part of a Chain or Franchise

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Nearby Cities:

Scottsdale | Glendale | Tempe

Resident Services

The information below lists services this facility has provided for residents from October through December 2010. During this period, the most common type of service provided was "Ultra-High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Desert Terrace Healthcare Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Resident ServicesResident ConditionsPercent of Service Days

Ultra-High Rehabilitation Plus Extensive Services

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
  • Tracheostomy care
  • Ventilator or respirator
  • Isolation for active infectious disease while a resident
  • Activities of Daily Living (ADL) score of 2 or more
ADL Index Range: 11-164.2%
Total Percent:4.2%
 

Ultra-High Rehabilitation

Rehabilitation 720 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
  • A second rehabilitation discipline three days/week
ADL Index Range: 11-1622.3%
ADL Index Range: 6-1028.8%
ADL Index Range: 0-522.9%
Total Percent:74.1%
 

Very High Rehabilitation

Rehabilitation 500 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 11-161.9%
ADL Index Range: 6-109.7%
ADL Index Range: 0-55.3%
Total Percent:16.9%
 

High Rehabilitation

Rehabilitation 325 Minutes Per Week Minimum
  • At least one rehabilitation discipline five days/week
ADL Index Range: 0-50.9%
Total Percent:0.9%
 

Medium Rehabilitation

Rehabilitation 150 Minutes Per Week Minimum
  • Five days any combination of three rehabilitation disciplines
ADL Index Range: 6-103.4%
ADL Index Range: 0-50.6%
Total Percent:4.0%
 

Rating Details For Desert Terrace Healthcare Center

Nursing Staff -

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Nursing Hours Per Resident Per DayReportedExpected
Registered Nurse (RN) Hours41 Minutes1 Hour and 14 Minutes
Licensed Practical/Vocational Nurse (LPN/LVN) Hours56 Minutes42 Minutes
Certified Nursing Assistant (CNA) Hours1 Hour and 35 Minutes2 Hours and 26 Minutes
Total Licensed Nurse Hours1 Hour and 37 Minutes1 Hour and 56 Minutes
Total Nurse Hours3 Hours and 12 Minutes4 Hours and 22 Minutes

Quality of Care -

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for Arizona are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

This FacilityArizona Average

Long-Term Stay Preventive Actions

Percent of Long-Stay Residents Given Influenza Vaccination During the Flu Season90-100%87%
Percent of Long-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination90%87%

Long-Term Stay Deficiencies

Percent of Long-Stay Residents Who Lose Too Much Weight5%7%
Percent of Long-Stay Residents Who Have/Had a Catheter Inserted and Left in Their Bladder7%6%
Percent of Long-Stay Residents Whose Need for Help with Daily Activities Has Increased20%14%
Percent of Long-Stay Residents Whose Ability to Move About in and Around Their Room Got Worse13%10%
Percent of Long-Stay Residents Who Had a Urinary Tract Infection11%9%
Percent of Long-Stay Residents Who Are More Depressed or Anxious29%12%
Percent of Long-Stay Residents Who Were Physically Restrained-3%
Percent of Low-Risk Long-Stay Residents Who Lose Control of Their Bowels or Bladder73%54%
Percent of Long-Stay Residents Who Spend Most of Their Time in Bed or in a Chair4%6%
Percent of Long-Stay Residents Who Have Moderate to Severe Pain8%5%
Percent of High-Risk Long-Stay Residents Who Have Pressure Sores6%10%

Short-Term Stay Preventive Actions

Percent of Short-Stay Residents Who Were Assessed and Given Pneumococcal Vaccination88%86%
Percent of Short-Stay Residents Given Influenza Vaccination During the Flu Season90-100%85%

Short-Term Stay Deficiencies

Percent of Short-Stay Residents Who Have Delirium-2%
Percent of Short-Stay Residents Who Have Pressure Sores10%11%
Percent of Short-Stay Residents Who Had Moderate to Severe Pain33%28%

Health Inspection Details -

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 10/21/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Inspection Date: 07/11/2008
  • Correction Date: 08/18/2008

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 07/11/2008
  • Correction Date: 08/18/2008
Have a Program to Keep Infection from Spreading.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009
Make Sure There is a Program to Prevent/Deal with Mice, Insects, or Other Pests.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents.
  • Inspection Date: 10/21/2010
  • Correction Date: 12/02/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009

Quality Care

Give Professional Services That Meet a Professional Standard of Quality.
  • Inspection Date: 07/11/2008
  • Correction Date: 08/18/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009
Make Sure That Residents with Reduced Range of Motion Get Proper Treatment and Services to Increase Range of Motion.
  • Inspection Date: 08/27/2009
  • Correction Date: 10/06/2009

Resident Rights

Provide Services to Meet the Needs and Preferences of Each Resident.
  • Inspection Date: 07/11/2008
  • Correction Date: 08/18/2008

Deficiencies from Complaints and Incidents

The table below lists incident reports by the nursing staff or administration for Desert Terrace Healthcare Center, as well as complaints by residents or their family in the previous three years.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Formal ComplaintsDegree of HarmResidents Affected

Administration

Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 01/14/2009
  • Correction Date: 02/21/2009
Keep Accurate and Appropriate Medical Records.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
Set Up or Keep a Group of People to Review and Ensure Quality.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009

Environmental

Have a Program to Keep Infection from Spreading.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Keep Temperature Levels Comfortable and Safe.
  • Complaint Filed: 01/14/2009
  • Correction Date: 02/21/2009
Keep Safe, Clean and Homelike Surroundings.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
Keep All Essential Equipment Working Safely.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010

Pharmacy Service

Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Make Sure That Residents Are Safe from Serious Medication Errors.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
1) Make Sure That Residents Who Take Drugs Are Not Given Too Many Doses or for Too Long; 2) Make Sure That the Use of Drugs is Carefully Watched; or 3) Stop or Change Drugs That Cause Unwanted Effects.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010

Quality Care

Provide Social Services for Related Medical Problems to Help Each Resident Achieve the Highest Possible Quality of Life.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 07/02/2008
  • Correction Date: 07/31/2008
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 01/14/2009
  • Correction Date: 02/21/2009
Have Enough Nurses to Care for Every Resident in a Way That Maximizes the Resident's Well Being.
  • Complaint Filed: 01/14/2009
  • Correction Date: 02/21/2009
Give Each Resident Care and Services to Get or Keep the Highest Quality of Life Possible.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 08/27/2009
  • Correction Date: 10/06/2009
Make Sure That Each Resident Who Enters the Nursing Home Without a Catheter is Not Given a Catheter, Unless It is Necessary.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010
Make Sure That Each Resident Gets Help to Keep Vision and Hearing.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010
Give Professional Services That Meet a Professional Standard of Quality.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010

Resident Assessment

Get Doctor Orders for the Resident's Immediate Care when Admitted.
  • Complaint Filed: 07/02/2008
  • Correction Date: 07/31/2008
Make a Complete Assessment That Covers All Questions for Areas That Are Listed in Official Regulations.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010
Get Doctor Orders for the Resident's Immediate Care when Admitted.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010

Resident Rights

Provide Enough Notice Before Discharging or Transferring a Resident.
  • Complaint Filed: 04/02/2008
  • Correction Date: 05/17/2008
Give Enough Notice to the Resident Before Changing the Resident's Room or Roommate.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010
Keep Each Resident's Personal and Medical Records Private and Confidential.
  • Complaint Filed: 10/21/2010
  • Correction Date: 12/02/2010

Fire Safety

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Desert Terrace Healthcare Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 10/26/2010.

Degree of Harm

  • - Potential for Minimal Harm
  • - Minimal Harm or Potential for Harm
  • - Resident Harmed
  • - Immediate Jeopardy to Resident Health

Residents Affected

  • - Isolated
  • - Some Residents
  • - Many Residents
Deficiencies Found By InspectorsDegree of HarmResidents Affected

Automatic Sprinkler Systems

Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008
Automatic Sprinkler Systems That Have Been Maintained in Working Order.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009
Portable Fire Extinguishers.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009

Building Construction

Approved Construction Type or Materials.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008
Corridor and Hallway Doors That Block Smoke.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009
Corridors That Are Separated from Common Areas by Walls Constructed to Limit the Passage of Smoke.
  • Inspection Date: 10/26/2010
  • Correction Date: 11/23/2010

Electrical

Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008
Weekly Inspections and Monthly Testing of Generators.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009
Properly Installed Electrical Wiring and Equipment.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009

Fire Alarm Systems

Properly Maintained Smoke Detectors.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009
Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System.
  • Inspection Date: 10/26/2010
  • Correction Date: 11/23/2010

Smoke Compartmentation and Control

Smoke Barrier Doors That Can Resist Smoke for at Least 20 Minutes.
  • Inspection Date: 07/17/2008
  • Correction Date: 08/18/2008
Walls or Barriers That Prevent Smoke from Passing Through and Would Resist Fire for at Least One Hour.
  • Inspection Date: 10/26/2010
  • Correction Date: 11/23/2010

Smoking Regulations

Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 09/01/2009
  • Correction Date: 10/02/2009
Posted "No-Smoking" Signs in Areas Where Smoking is Not Permitted or Did Not Provide Ashtrays Where Smoking Was Allowed.
  • Inspection Date: 10/26/2010
  • Correction Date: 11/23/2010
Source: Medicare Nursing Home Compare; Department of Health Services of Arizona - Assurance and Licensure Division of Long Term Care - Retrieved 2011