MILPITAS CARE CENTER

The information below lists services this facility has provided for residents from November through November 2010. During this period, the most common type of service provided was "Very High Rehabilitation". To get a better idea of the types of services that are commonly performed, compare the "Percent of Service Days" column below. These services are based on submitted claims to Medicare and do not provide a complete overview of all the services provided by Milpitas Care Center. For more information read our guide on how nursing facilities are reimbursed, types of services, and ADL index scores.

Very High Rehabilitation

The nursing staff is the most important part of what determines the quality of care and comfort of a resident in a nursing home. Government regulations set expectations on time spent with each resident based on the services being provided. The breakdown below lists the nursing types (RN, LPN, LVN, CNA) and a comparison of the reported and expected hours per resident per day.

Medicare determines quality of care ratings for nursing facilities by surveying several "quality measures", which are broken down into long-term and short-term stay residents, as well as if the action is preventive or if there is a deficiency in the quality of care. State averages for California are also provided for comparison purposes. Note: Figures below are averaged over the past nine months.

Long-Term Stay Preventive Actions

Long-Term Stay Deficiencies

Short-Term Stay Preventive Actions

Short-Term Stay Deficiencies

All Medicare and/or Medicaid certified nursing home must undergo health inspections on average once a year, but may be more frequent if the facility is peforming poorly. These inspections cover most aspects of life in a nursing home, and are broken down into deficiencies types, which including: Pharmacy Service, Administration, Resident Rights, Nutrition and Dietary, Resident Assessment, Environmental, and Mistreatment. Below are the list of deficiencies found by inspectors in the past few years along with the degree of harm and how many residents may have been affected. Note: The most recent health survey was on 07/12/2010.

Administration

Quickly Tell the Resident's Doctor the Results of Lab Tests. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Keep Accurate and Appropriate Medical Records. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Environmental

Provide Needed Housekeeping and Maintenance. Inspection Date: 07/24/2008 Correction Date: 07/29/2008
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 07/24/2008 Correction Date: 07/29/2008
Have a Program to Keep Infection from Spreading. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Have a Program to Keep Infection from Spreading. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Be Designed, Built, Equipped, or Well Kept to Protect the Health and Safety of Residents, Workers, and the Public. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Provide Rooms That Are Big Enough for Each Resident. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Make Sure That a Working Call System is Available in Each Resident's Room or Bathroom and Bathing Area. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Mistreatment

Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Keep Each Resident Free from Physical Restraints, Unless Needed for Medical Treatment. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Write and Use Policies That Forbid Mistreatment, Neglect and Abuse of Residents and Theft of Residents' Property. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Nutrition and Dietary

Store, Cook, and Give out Food in a Safe and Clean Way. Inspection Date: 07/24/2008 Correction Date: 07/29/2008
Make Sure That Residents Are Well Nourished. Inspection Date: 06/18/2009 Correction Date: 07/31/2009

Pharmacy Service

Have Drugs and Other Similar Products Available, Which Are Needed Every Day and in Emergencies, and Give Them out Properly. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Keep the Rate of Medication Errors (Wrong Drug, Wrong Dose, Wrong Time) to Less Than 5%. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Properly Mark Drugs and Other Similar Products. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Quality Care

Provide Activities to Meet the Needs of Each Resident. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Give Professional Services That Follow Each Resident's Written Care Plan. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Give Residents Proper Treatment to Prevent New Bed (Pressure) Sores or Heal Existing Bed Sores. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Make Sure That Each Resident's Nutritional Needs Were Met. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Develop/Implement Required Procedures for the Administration of Immunizations. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Give Professional Services That Meet a Professional Standard of Quality. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Make Sure That Residents Receive Treatment/Services to Continue to Be Able to Care for Themselves, Unless a Change is Unavoidable. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Resident Assessment

Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Make Sure That Doctors See a Resident's Plan of Care at Every Visit and Make Notes About Progress and Orders in Writing. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Make Sure All Assessments Are Accurate, Coordinated by an Rn, Done by the Right Professional, and Are Signed by the Person Completing Them. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Develop a Complete Care Plan That Meets All of a Resident's Needs, with Timetables and Actions That Can Be Measured. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Keep Assessments Completed in the Preceding 15 Months in the Resident's Active Record. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

Resident Rights

Give the Resident's Legal Representative the Same Rights As the Resident. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Immediately Tell the Resident, Doctor, and a Family Member If: the Resident is Injured, There is a Major Change in Resident's Physical/Mental Health, There is a Need to Alter Treatment Significantly, or the Resident Must Be Transferred or Discharged. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Keep Each Resident's Personal and Medical Records Private and Confidential. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Try to Resolve Each Resident's Complaints Quickly. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Allow Residents to Easily See the Results of the Nursing Home's Most Recent Survey. Inspection Date: 06/18/2009 Correction Date: 07/31/2009
Let Residents Talk to and Get Information from Agencies Acting on Their Behalf. Inspection Date: 07/12/2010 Correction Date: 08/12/2010
Provide Care in a Way That Keeps or Builds Each Resident's Dignity and Self Respect. Inspection Date: 07/12/2010 Correction Date: 08/12/2010

The table below lists incident reports by the nursing staff or administration for Milpitas Care Center, as well as complaints by residents or their family in the previous three years.

Environmental

Make Sure That the Nursing Home Area is Free of Dangers That Cause Accidents. Complaint Filed: 03/15/2011 Correction Date: 04/12/2011

Nursing homes certified by Medicare and/or Medicaid are required to have fire safety inspections to meet Life Safety Code (LSC) standards. Below is a list of deficiencies that Milpitas Care Center had in recent fire safety inspections. This information can be used to see if all standards were met, the degree of harm, the number of residents affected, and the date when deficiencies were corrected. Note: The most recent fire safety survey was on 07/14/2010.

Automatic Sprinkler Systems

Portable Fire Extinguishers. Inspection Date: 08/19/2008 Correction Date: 08/25/2008
Properly Working Alarms on Sprinkler Valves. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Properly Working Alarms on Sprinkler Valves. Inspection Date: 07/14/2010 Correction Date: 08/23/2010
Automatic Sprinkler Systems That Have Been Maintained in Working Order. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Building Construction

Approved Construction Type or Materials. Inspection Date: 07/09/2009 Correction Date: 08/18/2009

Building Service Equipment

Properly Protected Cooking Facilities. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Corridor Walls and Doors

Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Corridor and Hallway Doors That Block Smoke. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Electrical

Properly Installed Electrical Wiring and Equipment. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Weekly Inspections and Monthly Testing of Generators. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Emergency Plans and Fire Drills

Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Did Not Have a Written Emergency Evacuation Plan. Inspection Date: 07/14/2010 Correction Date: 08/23/2010
Record of Quarterly Fire Drills for Each Shift Under Varying Conditions. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Fire Alarm Systems

A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
Properly Maintained Smoke Detectors. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
An Approved Back-Up Procedure for a Faulty Fire Alarm System. Inspection Date: 07/09/2009 Correction Date: 08/18/2009
A Fire Alarm System That Can Be Heard Throughout the Facility. Inspection Date: 07/14/2010 Correction Date: 08/23/2010
Properly Maintained Smoke Detectors. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Furnishings and Decorations

Restrictions on the Use of Highly Flammable Materials. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Hazardous Area

Construction That Can Resist Fire for One Hour or an Approved Fire Extinguishing System. Inspection Date: 07/14/2010 Correction Date: 08/23/2010

Medical Gases and Anesthetizing Areas

No-Smoking Signs Where Oxygen is Used. Inspection Date: 07/14/2010 Correction Date: 08/23/2010